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 | CAROLINE CURRIE How many times do you go to the shop for only one item and land up buying a number of products? The in-store experience is a valuable opportunity for retailers to build brand loyalty... read |
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 | LAUREN HARTZENBERG As one of the oldest orange-flavoured liqueurs in the world, the Cointreau brand has a lot of history behind it...read |
|  | GIULIETTA TALEVI Steinhoff's eagerly awaited presentation to a group of its bankers was met with dismay on Tuesday, as the global furniture retailer said that it could still not quantify the magnitude of the "accounting irregularities"...read |
|  | CHANTEL TROSKIE As the holiday shopping rush gets into full swing, South African retailers are increasingly looking to technology that they can use to improve their operations...read |
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| |  | LYNETTE HUNDERMARK Before we can start talking about any trends, marketers need to be aware of the fact that mobile starts with an understanding of how fiercely personal this device is, it has become more of an appendage than a device... Read |  | MUNGO PARK Mungo Park, president of leading Southern African supply chain and operations management association Sapics, shares his insights on supply chain trends in 2018, and offers advice to organisations seeking to unlock value in their supply chains and rise to the challenges in the year ahead. Read |  | ZANDILE MAKHOBA 2017 was not the greatest year for South Africa and while the technical recession was short-lived... Read |  | JACKIE BURGER Authenticity, inclusivity and conscious consumption are the major themes and buzzwords for 2018. Jackie Burger, salonniere of Salon 58, editor-at-large and style influencer unpacks these fashion trends and more. Read |  | KAMOGELO MMUTLANA Opportunities for economic growth abound within the exchanges between the formal and informal economies... Read |  | WYNAND SMIT In South Africa, technology implementation is largely reactive - we're a nation of cautious adopters - yet there are many innovations likely to gain a stronger foothold in 2018 in the financial sector... Read |  | DR GREG CLINE Logistics and imports are undergoing significant changes amidst an increasing awareness on the importance of being cost conscious and needing to find ways to be more efficient... Read |  | NICOLA COOPER With the largest 'youth bulge' in the world, the future of Africa is young, dynamic, determined. No one can afford to ignore the youth in Africa and the local and global business community needs to prepare for the ever-connected, younger generations... Read |  | CAMILLA LOR Adapting and remaining relevant amid changing trends is nothing new for shopping malls. After all, retail itself is constantly and rapidly evolving, led by changing generational consumer behaviour and expectations... Read |  | JONATHAN ROBINSON Coffee helps millions of people worldwide to get out of bed in the morning. It's one of the world's most popular beverages, and one that has shaped society and industry... Read |
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| CRM |
 | Developed by South African entrepreneurs, iBleat is a recently released app that privately connects customers with any business, brand or outlet in an effort to simplify customer service... Read |
 | VENKATESH SHANKAR AND UNNATI NARANG Intense retail competition has led old standbys, such as Sears, to close dozens of stores. Walmart is venturing online more. And Amazon is expanding offline... Read |
| E-commerce |
 | TOM JACKSON Nigerian startup Commissions.ng is enabling users to start businesses selling products and services in return for commission... Read |
 | INGEMAR GLEISSMAN E-commerce has continued to grow in 2017 with a disruptive effect on physical shopping malls and retail giants like H&M... Read |
 | TOM JACKSON Zimbabwean food delivery startup Munch has seen thousands of downloads of its app as it looks to simplify the process of ordering food from restaurants in Harare... Read |
 | GRAHAM DU PLESSIS According to the latest November stats from Effective Measure, 'South Africa Online', a whopping 67.38% of unique browsers came from mobile itself... Read |
| ESG & Sustainability |
 | Consumer-driven fundraising programme MySchool MyVillage MyPlanet is now accessible via a mobile app... Read |
| Exhibitions & Events |
 | Unilever, Beiersdorf, Coty, SC Johnson, Henkel, and Edgewell are some of the major brands set to attend Aerosol & Dispensing Forum and Packaging of Perfume, Cosmetics & Design Shanghai 2018... Read |
| Fashion & Homeware |
 | More than R97-million worth of fake clothing was seized by the South African Revenue Service (SARS) in its crackdown on illegal clothing and textile imports this year... Read |
 | LEIGH ANDREWS Shh... Word on the stylish digital street is that The Stylista is the place to be. It's a user-generated social media space for those interested in fashion, beauty and lifestyle, with a distinctive SA flavour. MD Tami Ruschin explains the beauty of creating customised content to delight brands and consumers alike... Read |
| FMCG |
 | WENDY KNOWLER It's not often that the government gets accused of being overzealous in its food safety measures, but that was the claim made by the Association of Meat Importers and Exporters... Read |
 | Carrol Boyes Wines has released a South African-branded, limited-edition Champagne label approved by the committee of Champagne... Read |
 | KYLE MURRAY We tend to think that innovation is driven by new discoveries or advances in technology. Yet the problem with new products is often not an engineering challenge, but a psychological one... Read |
 | South Africa's bottled water and iced tea categories grew in both volume and value in 2016, and RTD fruit juice also displayed positive volume growth... Read |
 | Martell Cognac has launched a new blend in South Africa, the Martell Cognac VS Single Distillery, which is the first VS cognac distilled from a single source to be produced by the House of Martell... Read |
 | DAVE CHAMBERS Cigarette giant and rand-hedge British American Tobacco (BAT) SA is buying SA's biggest vaping company, Twisp... Read |
 | The health promotion levy, or sugar tax, will not be as negative for beverage producers as has been initially expected, Pioneer Foods says in its latest integrated report for 2017. Read |
 | MARC HASENFUSS Distell, the liquor brands conglomerate controlled by Remgro, called time on its international cognac market strategy by selling its French subsidiary Bisquit for €52.5m... Read |
 | Xolela Makabane's company, Pondoland Maize, began as tiny milling operation in his mother's garden seven years ago, and now supplies the entire Eastern Cape Boxer stores network... Read |
 | MARY-ANNE GONTSANA AND GROUNDUP STAFF Cape Town's municipal water quality is excellent. In normal times there is no good reason to buy bottled water, but these are not normal times... Read |
| Import/Export |
 | CALESTOUS JUMA African countries are forging ahead to complete negotiations for a continental free trade area between 55 countries by early next year... Read |
 | BRAM POSTHUMUS The shops in Mali are full of imported goods from Europe, the Middle East and Asia. This, Mali's captains of industry maintain, is not necessary... Read |
 | JULIUS BARIGABA Businesses within the Common Market for Eastern and Southern Africa (Comesa) could save up to $450 million in clearance documentation once the bloc adopts blockchain technology... Read |
| Informal Retailing |
 | Nyanga businesswoman Khosi Liwani is the latest to join the Western Cape family of independent store owners taking part in Pick n Pay's spaza modernisation programme... Read |
| Packaging |
 | Paper and plastic packaging group Transpaco says it will buy Future Packaging and Machinery (FPM) for up to R105m... Read |
| Research |
 | Small, medium and micro enterprises (SMMEs) contribute significantly to South Africa's GDP (estimated between 30% and 57%), and provide employment to between 61% and 80% of the country's workforce... Read |
 | A recent study on the role played by brand orientation in the South African retail environment found that a high degree of BO positively influences retailers' success... Read |
| Retail Marketing |
 | Seee In, a soon-to-be-released app, aims to change the game with dual benefits that cater to both consumers and businesses... Read |
 | MARIA BERRIOS-CARTER Maria Berrios-Carter writes about what she thinks is a golden marketing opportunity that businesses can implement to target parents shopping with tweens... Read |
| Retail Services |
 | As the drought tightens its grip on Cape Town, with level 6 water restrictions now in effect, consumers have implemented various water-saving techniques... Read |
 | LOUISE GRIMMER AND GARY MORTIMER Everyone can relate to that excitement of ripping open a present or the anticipation before discovering what a package in the post contains... Read |
| Retailers |
 | NICK HEDLEY Steinhoff said after the JSE's close on Thursday that Ben la Grange had stepped down as finance chief to focus on shoring up liquidity within the beleaguered retailer... Read |
 | Uchumi Supermarket Suppliers Union chairman Joseph Mlay has confirmed that the first batch of names who are owed by the supermarket chain has been released... Read |
 | Credit ratings agency Moody's downgraded debt held by embattled South Africa-based home retail giant Steinhoff on Thursday and warned of further downgrades... Read |
 | CHARLOTTE SHI AND GARY WARNABY At Christmas time, vacant shop spaces suddenly fill with new vendors selling decorations, small toys, gifts and calendars for the following year... Read |
 | British toy retailer Hamleys opened its largest store in the world in Beijing on Saturday, just two days before Christmas as debate played out over whether the holiday should be banned... Read |
 | MICHELLE GUMEDE Analysts warn that 2018 is going to be a challenging year for retailers in general, but they expect food and grocery retailers to hold their value... Read |
 | Swedish clothing giant Hennes & Mauritz on Friday said sales fell below expectations in the fourth quarter and it would close more stores as customers increasingly prefer to shop online... Read |
 | ROBERT LAING Steinhoff International promoted its chief operating officer, Danie van der Merwe, to acting CEO on Tuesday... Read |
| Sales |
 | According to the Mastercard SpendingPulse October 2017 report, South African consumer spending showed a modest uptick in October this year... Read |
| Supply Chain |
 | Walmart, JD.com, IBM and Tsinghua University National Engineering Laboratory for E-Commerce Technologies have formed a Blockchain Food Safety Alliance... Read |
| Technology |
 | ISABELLE LURQUIN Undeniably, digital transformation continues to dramatically change the way we live and do business - almost daily it seems... Read |
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