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 | LEIGH ANDREWS The majority of businesses today would say they're customer-centric, or at least that 'the customer comes first'. But many of us forget the most important customers of all - our own employees, who can quickly identify a flaw in our processes before it snowballs through a bad customer experience... Read |
 | The jury chairs for Digital and Design categories of the 96th Art Directors Club (ADC) Annual Award are Chloe Gottlieb, EVP, executive creative director, North America, R/GA (Digital) and Robynne Raye, cofounder, Modern Dog Design Co (Design)... Read |
 | CHRIS BREWER I'm getting seriously worried about the changing media in South Africa (and throughout the world, for that matter)... Read |
 | Creativity in a diverse world... is the theme for the 22nd edition of the annual Loeries Migrate magazine, now out... Read |
 | The South African Red Cross Society (SARCS) has launched its new app today, 5 December 2016, to digitise and optimise its services to humanity... Read |
 | JP KLOPPERS Starting in the 1940s and '50s, celebrity endorsements began changing the marketing landscape. Soap, shampoo, suntan lotion: Ronald Reagan himself endorsed a brand of cigarettes... Read |
 | JIMMY TEMBO Sitting with a group of friends over a bottle of Pinotage, an inevitable discussion of the 'Prophet of Doom' emerged. The majority of the guys in this discussion were of the opinion that Doom as a brand actually benefited by scoring free publicity... Read |
 | Design Indaba has just announced the first speaker for its 2017 festival - Joe Gebbia, co-founder and CPO (that's chief product officer) of Airbnb, currently responsible for crafting the company culture, shaping the design aesthetic and innovating future growth opportunities... Read |
 | ISSUED BY KAYA 959 All roads led to the picturesque Walter Sisulu Botanical Gardens on Sunday, 4 December, as Kaya FM hosted the Soul Inspired concert brought to you by Spar... Read |
 | ISSUED BY KANTAR Kantar Millward Brown's annual digital and media predictions highlight the scale of the challenge presented by a new generation with high expectations and values... Read |