As a Business Analyst, my aim is to design software which will leave users with a warm fuzzy feeling. I take enough time to do things properly, but I'm quick enough to deliver within prescribed time lines.
Primary area of experience has been as a Business Analyst with strong process engineering, operational modelling, user experience and software design skills. Many years of experience gained in retail and commercial banking operational departments, improving operational efficiency to reduce costs and increase capacity. Secondary area of expertise is in project management having managed various projects which have been implemented successfully and have delivered their return on investment. Interested in operational needs and effectively driving efficiency into organisation through best practices which fit clients needs.