Many a retailer will sing to the tune of "The customer is always right", but not a lot actually live the phrase, much less invest any time or innovation in it. Luckily for you and I, this age of short-term vision is drawing to a close. Retailers can no longer put us in the consumer-only box - they have to take on a more human approach in reaching their sales targets.
By Sindy Peters 5 Dec 2013 10:35
Woolworths said on Tuesday, 5 November, that it had signed agreements to purchase its franchise businesses in Botswana‚ Namibia‚ Swaziland and Ghana.
By Zeenat Moorad 6 Nov 2013 10:46
Africa's growing middle class has expensive tastes and research by Bain & Company suggests that luxury goods sales will increase by 11% this year - demonstrating the continent's potential for upmarket goods.
By Zeenat Moorad 5 Nov 2013 09:50
On 25 July 2013, Massmart opened its second Builders Warehouse in Botswana, in Francistown. Situated in the Somerset West area, the new 5150m2 store design and layout is in line with the group's South African stores and natural lighting has been introduced into the store through translucent roof sheeting to help reduce energy consumption. The new store's design and layout is easy to navigate and helps define the store's merchandise areas.
29 Jul 2013 11:55
SABMiller has taken its traditional African beer brand‚ Chibuku - which is manufactured using either maize or sorghum - into ten other continental countries‚ a move the company says is motivated by its "affordability" and "product innovation" strategies.
By Billy Tawanda Karombo 11 Oct 2012 10:35
Digital satellite television company MultiChoice could be losing revenue running into hundreds of thousands of dollars a year as Magic Box - a free-to-air satellite receiver that can pirate DStv signals - is becoming popular in Zimbabwe.
18 Jun 2012 09:47
NEW YORK, US: Global online consumer confidence fell for the seventh consecutive quarter as confidence in 31 of 56 global markets measured declined, according to from Nielsen, a leading global provider of insights and analytics into what consumers watch and buy.
9 Nov 2011 09:36
TransUnion, a global credit and information management organisation, has acquired majority shareholding in CRB Holdings Limited, signifying its bold expansion steps into Africa.
By Gregory Gondwe: @Kalipochi 28 Oct 2011 11:19
The Clicks Group announced on Thursday, 7 July 2011, the opening of its first store in the country. Du Toit Britz, finance executive at Clicks, was in Gaborone's Game City for the launch of Clicks.
8 Jul 2011 12:15
CAPE TOWN: The first phase of setting up a free trade area across 26 countries in Africa is expected to come into effect in three years, trade and industry minister Rob Davies said on Monday, 13 June 2011.
14 Jun 2011 12:00
Lorato Edith Boakgomo-Ntakhwana has been appointed as chief executive officer of First National Bank of Botswana (FNBB). Boakgomo-Ntakhwana is the first black female to be appointed to this position.
6 Jul 2009 16:00
GABORONE: "The situation is now very bad, very bad for workers. It is no longer about the workers alone, it is about the government, the companies, everyone. We need to talk. Dialogue is the only solution." This was a response from Jack Tlhagale, secretary general of the Botswana Mine Workers Union (BMWU), when asked about the ongoing mine retrenchments and closures.
By Ephraim Nsingo 24 Feb 2009 10:46
The Jet Community Awards, southern Africa's popular grassroots community awards programme, is open for entries once again to those extraordinary organisations and individuals who dedicate their time and energy to the upliftment of their local communities. Now in its sixth year, there's R1 million in prize money on offer and entries are being accepted from South Africa, Botswana, Namibia, Lesotho and Swaziland.
10 Apr 2008 14:40
Receive free email newsletter
Tell a friend about us