Location, attraction, retention - 2 Feb 2015

If you didn't already know, you customers hold the power and, as George Golding explains, 2015 will continue to be all about the customer. So how do you attract and retain them? Well, a clean store for starters, as Stephen Sandmann reminds us of the importance of keeping our retail spaces neat and tidy as a customer drawcard. Although consumers are likely to stick with what they know and where to go in 2015, the commercial property market is gearing up for a competitive year. It still is all about location, location, location - even with omnichannel systems.

Have a great week!