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Nielsen Smartstore: Keeping up with shoppers today and tomorrow
Nielsen Smartstore: Keeping up with shoppers today and tomorrow

Shoppers are changing at such a rapid pace, and while there are many methodologies to understand shoppers, a tool to help us move with the rapidly changing shoppers is needed...

By Danette Breitenbach 29 Aug 2018

#Loeries2018: Welcome to the hypermarket
#Loeries2018: Welcome to the hypermarket

The second speaker at the 2018 DStv Seminar of Creativity was Lethepu Matshaba, vice president of Homecare Southern Africa at Unilever SA, who spoke on the relevance of creativity in a hyper-fragmented world...

By Angie White 17 Aug 2018

'Africa Rising' is a global megatrend - Euromonitor
'Africa Rising' is a global megatrend - Euromonitor

Euromonitor International has just released a Shifting Market Frontiers Megatrend forecast in which it pegs 'Africa Rising' as a megatrend...

By Louise Marsland 24 Apr 2018

Empathy - a two-way street in customer service
Empathy - a two-way street in customer service

It's no secret that personalisation is essential in developing a successful customer experience. Central to that is getting to know all you can about your customer and using that information to drive the interaction...

By Wynand Smit 18 Apr 2018

Nicholas Haralambous
#ECMA18: It's not an apocalypse, it's a retail revolution

As store closures continue across the globe, we're witnessing the demise of physical retail as we know it...

By Lauren Hartzenberg 26 Mar 2018

#ECMA18: Cracking e-commerce conversion
#ECMA18: Cracking e-commerce conversion

The proliferation of e-commerce essentially means that retailers are now more than ever competing in a global marketplace...

By Lauren Hartzenberg 16 Mar 2018

Consumer engagement today is shaped by technology
Consumer engagement today is shaped by technology

Gil Sperling writes that marketers need a fundamental shift in outlook to remain relevant...

By Gil Sperling 15 Mar 2018

#SeamlessAfrica: An Afrocentric approach to store design
#SeamlessAfrica: An Afrocentric approach to store design

In the search to become 'more than a store', retailers in Africa need to put their customer at the heart of the operation, says Frans van der Colff...

By Lauren Hartzenberg 9 Mar 2018

Amna Elshandaweely's latest fashion collection launched at Design Indaba 2018 in Cape Town, South Africa.
#DesignIndaba2018: Fashion with a social conscience

How Egyptian fashion designer Amna Elshandaweely uses social activism in her fashion to address issues of culture and identity...

By Louise Marsland 22 Feb 2018

Brand consistency: Taking marketing to a higher level
Brand consistency: Taking marketing to a higher level

In the highly competitive business landscape where social media and customer experience are adding complexity to a global landscape, marketing needs to evolve...

By Paula Sartini 6 Feb 2018

Four fast ways to maximise in-store promotions
Four fast ways to maximise in-store promotions

When economies are under pressure, brand owners must work hard to preserve their coveted customer loyalty and sales...

By Sandra Steenkamp 5 Feb 2018

#BizTrends2018: The new rules of retail
#BizTrends2018: The new rules of retail

If you're searching for proof that retail as we know it is changing, look no further than Shanghai's 24-hour, unstaffed, self-driving grocery store...

By Lauren Hartzenberg 29 Jan 2018

Image by 123RF
#TRENDING: What do an umbrella, a shark and a house plant have in common?

The influential Consumer Goods Forum summit was held in Africa for the first time - these are the top trends emerging...

By Louise Marsland 20 Jun 2016

#CGFsummit: Reasons to believe in Africa
#CGFsummit: Reasons to believe in Africa

There are many reasons to invest in Africa and even more reasons to believe in Africa, international delegates were told at the Consumer Goods Forum global summit in Cape Town...

By Louise Marsland 17 Jun 2016

Image by 123RF
#CGFSummit: Future of retailing in sub-Saharan Africa

Five things you need to know about the future of the retail market in sub-Saharan Africa...

By Louise Marsland 16 Jun 2016

Africa is the youngest continent in the world in terms of its people and is expected to have the largest workforce in the world by 2035. Consumer-facing industries will grow significantly between now and 2010. (Image: NASA)
Bottom line: It's about Africa

Africa is the story, actually the big story is Africa*. This was the message from Malcolm Horne, of Broll at the fourth South African Council of Shopping Centres (SACSC) annual research conference.

By Danette Breitenbach 11 Apr 2014

Gregory Gondwe
MACRA shifts roll-out for CELCOM

The Malawi Communication Regulatory Authority (MACRA) has changed the rolling out of services of what is expected to be Malawi's fourth mobile phone service company, CELCOM.

By Gregory Gondwe 8 Oct 2012

Business journos challenged to be relevant
Business journos challenged to be relevant

The National Bank of Malawi (NBM) has challenged Malawi's business journalists to be relevant as Malawi is undergoing economic hardships.

By Gregory Gondwe 27 Sep 2012

Gregory Gondwe
Nico General to insure BlackBerry, Samsung handsets

Malawian insurance firm, Nico General Insurance, with immediate effect, will start insuring BlackBerry and Samsung mobile phone handsets under an insurance package called Cellsure.

By Gregory Gondwe 27 Jul 2012

TNM makes subscribers shoulder their growth
TNM makes subscribers shoulder their growth

Telecoms Networks Malawi (TNM) Limited has announced that it will be increasing base tariff by an average of 19.5% from 1 August 2012 in order to be able to fulfill its plans to expand its coverage and upgrading the older infrastructure by investing more that US$20 million per annum over the next five years.

By Gregory Gondwe 26 Jul 2012

BNL launches The Business Times
BNL launches The Business Times

Blantyre Newspapers Limited (BNL) has launched a fifth title after the first issue of an exclusively business newspaper called The Business Times hit the streets last week.

By Gregory Gondwe 10 Apr 2012

MALSWITCH rebrands
MALSWITCH rebrands

Malawi Switch Center Limited (MALSWITCH) which provides and maintains an infrastructure of electronic payment solutions in Malawi, including the system used by the country mobile phone service providers, has rebranded.

By Gregory Gondwe 16 Feb 2012

TNM, EMS partnership provides BlackBerry service
TNM, EMS partnership provides BlackBerry service

Malawi's mobile phone service provider, Telekom Networks Malawi (TNM) has partnered with Emitac Mobile Solutions (EMS) to provide BlackBerry services to subscribers in Malawi.

By Gregory Gondwe 12 Dec 2011

Gregory Gondwe
Revive IMF program or no assistance, donors tell Malawi

Malawi's donors under the Common Approach to Budget Support (CABS) have asked the country to revive its International Monetary Fund (IMF) program or forget their financial assistance.

By Gregory Gondwe 8 Dec 2011

Gregory Gondwe
Central Bank governor clash with investor

Reserve Bank of Malawi (RBM) governor, Dr Perks Ligoya clashed with Paladin Africa Limited, a company that mines Uranium at Kayelekera in the country's northern district of Karonga.

By Gregory Gondwe 1 Dec 2011

Gregory Gondwe
ILO proposes monetary policies for Malawi's employment creation

The International Labour Organisation (ILO) has released a report on Malawi which is trying to establish on how monetary policy instruments can be used to encourage Malawi onto a path of employment-generating growth. The report titled Macroeconomic policy for employment creation: The Case for Malawi released last month has identified three policy areas for consideration.

By Gregory Gondwe 2 Nov 2011

TransUnion expands into Africa
TransUnion expands into Africa

TransUnion, a global credit and information management organisation, has acquired majority shareholding in CRB Holdings Limited, signifying its bold expansion steps into Africa.

By Gregory Gondwe 28 Oct 2011

RBM seeks public sensitisation on currency
RBM seeks public sensitisation on currency

The Reserve Bank of Malawi (RBM) has sought assistance from established firms or advertising agencies to provide currency public sensitisation service throughout the country on its behalf after the country has been badly hit by fake currency circulation.

By Gregory Gondwe 27 Oct 2011

Gregory Gondwe
Old Mutual Unit Trust Company launches

BLANTYRE, MALAWI: Last week Thusday, 29 September 2011 was a special day for local investors when Old Mutual Malawi launched its new subsidiary company, Old Mutual Unit Trust Company.

By Gregory Gondwe 5 Oct 2011

Malawi hit by counterfeit money
Malawi hit by counterfeit money

Malawi's central bank has issued a warning to the country after being severely hit by counterfeit notes of its biggest bill of 500 kwacha, a situation the Reserve Bank of Malawi (RBM) governor Dr. Perks Ligoya has described as undermining the integrity of the national currency.

By Gregory Gondwe 30 Sep 2011

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