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How to embrace AI in emerging markets like Africa

How will Artificial intelligence (AI) change the way we conduct business in Africa and will it make people redundant or irrelevant when it comes to jobs on the continent?

By Tyler Golato and Rob Green 19 Apr 2018

Sharpening African manufacturers' competitive edge with technology

African countries from South Africa to Ethiopia to Nigeria are pinning some of their hope for economic growth and job creation on industrialisation...

By Matthew Kibby 20 Mar 2018

#CEMAfrica2017: ‘Remember that I'm human' - your customer

There is an organisational shift taking place in the customer experience industry, where traditional siloed structures are breaking down to enable a culture of customer-centricity...

By Louise Marsland 21 Aug 2017