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#EntrepreneurMonth: Handcrafting bespoke luxury experiences across Africa with the Holts

Concepts Collection creates unforgettable luxury experiences. We chat to Christina and Richard Holt to find out how it all started and what it takes to run one of the leading luxury brands in SA...

By Cari Coetzee 3 days ago

IHG reveals new hotel concept in Singapore

The InterContinental Singapore Robertson Quay offers a stylish, but laid back, relaxed feel, blending seamlessly into its residential surrounds...

2 days ago

Ethiopia launches e-visa service for African and international MICE participants

The service enables MICE participants to issue their visa, book, pay and check-in their flight with Ethiopian Airlines - all online...

13 Oct 2017

Winners of World Travel Awards Africa announced

The World Travel Awards Africa Gala Ceremony 2017 saw Rwanda take top honours as Africa's leading destination...

11 Oct 2017

Business-leisure market in Africa grows

African conferencing facilities are becoming more than just venues for local gatherings and are now attracting major international events...

By Elzaan van Rhyn 9 Oct 2017

The realities of catering for Generation Z in the MICE space

To cater for the next generation in the meetings and incentives space, there are four realities you need to consider...

By Chantal Kliche 5 Oct 2017

Top tips on making business travel worth your while

It may seem like the days of face-to-face meetings are numbered. However, there's no substitute for meeting someone in person, especially at critical junctures in a business relationship...

28 Sep 2017

The power of exhibitions in the tourism and travel industry

WTM Africa 2017 saw $365,950,813 of business generated, proving that exhibitions remain a powerful marketing tool for business...

20 Sep 2017

City's big-spending visitors contribute to the tourism economy

Experiential tourism is providing more than just kicks for visitors, it's also spreading tourism rands wider across the destination...

By Avukile Mabombo 19 Sep 2017

#TourismMonth: Open skies, more business travel means a stronger Africa

As we celebrate Tourism Month, there's an opportunity for us to acknowledge what achieving open skies in Africa would mean for the business community and business travel in general...

By Oz Desai 18 Sep 2017

Exploring Kenya's Masai Mara through the eyes of a hotelier

Kenya boasts of diverse destinations that remain major attractions for tourists from across the world. From the classic wildlife safaris

By Josephine Wawira 14 Sep 2017

#TourismMonth: NMB host #YTC2017, explores future opportunities for youth tourism

Nelson Mandela Bay is currently hosting the SAYTC Conference which brings together youth from around SA to participate in dialogue and future opportunities for the industry during Tourism Month...

13 Sep 2017

#THINCAfrica: An economic rethink on domestic tourism

CEO of Tourism, Sisa Ntshona shared his thoughts on global and local tourism and how we, as locals, can do our part in helping the South African economy through travelling locally...

By Robin Fredericks 12 Sep 2017

Anew Hotels adds new safari property to portfolio

Anew Hotels has launched Anew Hotel Hluhluwe & Safaris, nestled between the Hluhluwe Game Reserve and the Greater St. Lucia Wetland Park in the Elephant Coast region of KwaZulu Natal...

11 Sep 2017

International

IHG expands resorts portfolio with four new properties in South East Asia

At the 2017 Hotel Investment Conference Asia Pacific (HICAP), InterContinental Hotels Group (IHG) announced the growth of its resort portfolio with the signing of four new properties.

9 hours ago

A close-up look at what happens when tourists and Maasai communities meet

My study of the interaction between tourists and a Maasai community raised questions about the boundaries between research, tourism and entertainment. For one thing, the local Maasai generally classify overseas visitors, whether researchers, NGO workers, businessmen or tourists, in the same category. I also found that cross-cultural interactions don't always help to break down stereotypes.

By Vanessa Wijngaarden 2 days ago

MSC Cruises' innovative surveillance system bridges gap in overboard detection

MSC Cruises has launched a new vanguard video surveillance system, which will optimise on-board security, allowing for the speediest intervention in the unlikely event a person or object falls overboard.

11 Oct 2017

#EntrepreneurMonth: At the forefront of customer feedback and online reputation management

The industry is increasingly being characterised by millennial travellers and their preferences. With the rise of the millennial traveller came an increase in online reviews - the importance of which cannot be understated as it can make or break an establishment's popularity and, therefore, its bottom line. Online reviews have come to fill a meaningful role in the industry: while travellers use online reviews as a measure that will determine a booking - or not - establishments have come to find value in these reviews as they can confirm great service or indicate where service needs attention, increase interaction with guests and consumers and, therefore, contribute significantly to guest retention.

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