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Consumer trust in 2019

In top BizTrends highlights this week: • If 'toxic' was the word of 2018, could 'trust' be the word for 2019? - GfK South Africa's Rachel Thompson • Payments, engagement, partnership: African retail trends for 2019 - Innervation PAN African Payment Solutions' Mark Schech • Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019 - Woolworths' Feroz Koor • Key trends in wellness and ethical retail for 2019 - Faithful to Nature's Robyn Smith • Five customer engagement technology trends we can't ignore - OnShelf Pharma's Eben Esterhuizen In other top news, Argility Technology Group CEO Marko Salic unpacks how data science is transforming retail, while BrandsEye shares how the Woolworths-Ubuntu Baba baby carrier incident had a significantly negative impact on public perception of Woolworths' ethics and reputation. We've also got the winners of the inaugural Faithful to Nature Eco Awards, which highlights the SA businesses committed to promoting conscious consumption and eco-friendly, ethical products. And in food news, PepsiCo's outdoor, self-driving robot is delivering snacks and beverages to hungry students in California, while Kate Stewart and Matthew Cole look into how meaty fast-food tie-ins aimed at children combine the consumption of food and the sympathetic engagement with animals. Until next week! Lauren Hartzenberg Retail Editor: Bizcommunity.com

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