I was speaking at an event on Thursday afternoon, 23 February 2012, about the changing media landscape and the inability of companies to control the conversation, the need to listen and understand the discussion and what is happening in the community, and rather the need to facilitate the discussion. As I took my seat after handing over to the company spokesman, I checked my Twitter stream, as one does, and saw the start of the Standard Bank/FNB firestorm.
By Walter Pike 24 Feb 2012 10:34
While the theme song for the Year 2012 will undoubtedly be ''It's the end of the world as we know it..." by R.E.M., and we'll be bored with all the End-of-the-World theme parties and raves and launches by March already... in case the world doesn't end, these are some essential trends and things you need to know for the year to come [with additional editing and contributions from moi - managing ed].
By Louise Marsland: @Louise_Marsland 31 Jan 2012 14:13
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