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Understanding mass personalisation and why your brand needs it

Mass personalisation is not just a buzzword or international trend making waves overseas. It's here and already making its presence felt in the local consumer market. Here's what you need to know...

By Gareth Pearson 13 hours ago

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How to deliver the only exceptional value shoppers want these December holidays

The highly competitive December holiday marketing has no place for the pliant and weak marketers. It is a war room affair. Every morning the previous day's sales figures are analysed, marketing performance is objectively scrutinised, new sales targets are set, and marketing campaigns are tweaked and intensified.

By Bandile Ndzishe 14 hours ago

A sign outside the Adcock Ingram offices in Johannesburg.
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Adcock acquires Pharma-Q rights

Adcock Ingram Critical Care (AICC) gained commercial rights to the Pharma-Q range of products in SA last Friday.

By Michelle Gumede 14 hours ago

The Russell Hobbs Rush.
Russell Hobbs Rush: Make a dash for it!

By the time December sneaks up on us, the average consumer is on the verge of Festive Fatigue. Branded content becomes white noise, and shelf liners and POS collateral of all shapes and sizes morphs into a solitary red blur of a fat man in a suit with a jolly grin, sans differentiation.

By Mike Sharman 15 hours ago

Olive Ndebele, general manager of Menlyn Park Shopping Centre.
Creating and keeping an emotional connection with your shopping centre

Value for money is always going to be a key motivator when it comes to shopper behaviour. Nevertheless, to keep customers loyal over time, their overall emotional connection with your shopping centre is vital.

16 hours ago

Larry Rana via
Chicken imports a threat to SA poultry industry jobs

As the local chicken industry tightens its belt due to an increase in the dumping of imported chicken on the South African market, workers face retrenchments instead of Christmas bonuses.

17 hours ago

Belgium region Wallonia open for SA businesses expanding to Europe
Belgium region Wallonia open for SA businesses expanding to Europe

The Wallonia export investment agency, AWEX, is active encouraging South African businesses expanding into Europe to make the southern Belgian region of Wallonia their home base.

18 hours ago

Virtual reality, chatbots will dominate CX by 2020
Virtual reality, chatbots will dominate CX by 2020

The relationship brands have with their customers is set to undergo a technological revolution causing the number of human-to-human interactions to fall significantly, according to new research released by Oracle.

19 hours ago

Liberty Two Degrees to gear up for acquisitions
Liberty Two Degrees to gear up for acquisitions

Liberty Two Degrees, the highly anticipated new property listing, plans to make significant acquisitions as early as the first quarter of 2017 as it looks to provide strong returns in a slow economy.

By Alistair Anderson 19 hours ago

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Ikea profits soar on strong kitchen sales

STOCKHOLM - Swedish furniture giant Ikea on Wednesday announced a record annual net profit for its fiscal year 2015-2016, on strong sales of kitchen equipment and dining rooms.

19 hours ago

Greenacres R420m revamp to be completed midyear
Greenacres R420m revamp to be completed midyear

VA International Architects are nearing completion of the mammoth two-year, R420m upgrade of the Greenacres Shopping Centre.

19 hours ago

Markus Jooste.
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Could Steinhoff be preparing for a listing?

Steinhoff could be ready to list its South African operations separately as a retail entity, says Cratos Wealth portfolio manager Ron Klipin.

By Colleen Goko 20 hours ago

Onyx Connect to build Africa's first smartphone plant
Onyx Connect to build Africa's first smartphone plant

According to a report by TimesLive, South African startup Onyx Connect is set to become the first to manufacture smartphones in Africa.

20 hours ago