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Is that Pikachu in the dairy aisle?
Is that Pikachu in the dairy aisle?

The Pokémon Go frenzy is sweeping the globe, as the virtual reality game skyrockets to the top of the iTunes and Google Play gaming lists...

By John Fullmer 26 Jul 2016

Personalised multi-sensory experiences: the next level of retail theatre
Personalised multi-sensory experiences: the next level of retail theatre

Retailers creating 'theatres of shopping' is not new. However, the idea of grabbing consumers by their senses; dropping them into lavish multi-sensory experiences; and physically moving them beyond everyday brand interactions to meaningful, personalised brand engagements is...

By Gareth Pearson 29 Jun 2016

Nadia Rawjee
Davos Deconstructed

I attended the "Davos Deconstructed" seminar at Wits Business School on 1 February. I must admit, I have been following the 4th Industrial Revolution discussion since the World Economic Forum and I have been fascinated...

By Nadia Rawjee, Issued by Uzenzele Holdings 15 Apr 2016

Nic Criticos, head of store design at Woolworths.
Designing the 'store of the future' - Q&A with Nic Criticos

Woolworths is about to undergo a paradigm shift. "We are working on the 'store of the future', essentially," explains Nic Criticos, head of store design at Woolworths...

By Jessica Tennant 1 Apr 2016

Image credit:
#DesignMonth: Humanising retail technology

With highly publicised warnings of the risks of venturing too far down the artificial intelligence trail from academic and business moguls like Stephen Hawking, Elon Musk and Bill Gates, the conversation of whether technology will eventually evolve beyond humanity's ability to control it can lead to quite the fascinating debate.

By Alison Embrey Medina 18 Feb 2016

#DesignMonth: It's not about passing trends, but a lasting visual language - Q&A with Trevyn McGowan
#DesignMonth: It's not about passing trends, but a lasting visual language - Q&A with Trevyn McGowan

As founders and directors of Source and Southern Guild, curators of Watershed and Work Shop New Town, and programme directors of Design Network Africa, it suffices to say that Trevyn and Julian McGowan are doing extraordinary things in support of local design...

By Jessica Tennant 15 Feb 2016

[BizTrends 2016] Omnichannel still the key focus for retailers in 2016
[BizTrends 2016] Omnichannel still the key focus for retailers in 2016

In 2016, omnichannel will be integrated into every aspect of retail, according to Vend's recently released 2016 Retail Trends and Predictions report. Here's a summary of the trends that we too expect will impact the retail industry this year...

By Jessica Tennant 31 Jan 2016

[BizTrends 2016] Franchise outlook for 2016
[BizTrends 2016] Franchise outlook for 2016

Despite the economic outlook, political uncertainty, international strife, drought, and the weakening of the rand, there remains an industry oasis. It is the franchise industry, encompassing a wide array of business sectors and it continues to hold its own year on year. At Franchize Directions, we believe 2016 is going to be no exception...

By Lindy Barbour 18 Jan 2016

Jackie Burger
The new and the now

My inquisitive nature has always been a driving force in my field of study and subsequent career choices...

By Jackie Burger 4 Jan 2016

Stimulating category growth in Africa
Stimulating category growth in Africa

There are many macro trends, globally and locally, which affect both retailers and brand manufacturers in the consumer goods space...

By Sane Mdlalose 10 Dec 2015

2016: Year of the consumer snitch
2016: Year of the consumer snitch

Never waste a good crisis - this advice to business leaders was bandied about during the global financial meltdown and subsequent recession. Well, another crisis is on the way and winners and losers across our economy will be determined by whoever seizes or wastes the opportunity...

By Aki Kalliatakis 1 Dec 2015

A personalised shopping experience - the next step for SA's online retailers
A personalised shopping experience - the next step for SA's online retailers

With the rise of industrialisation, shopping became a mass-market, impersonal experience. Today, however, we are seeing a significant trend back to an experience-driven economy...

By Jaco Barnard 25 Nov 2015

Image via Pexels
[TrendTalk] Amazon's new 'billboard' book store

Amazon just opened its first book store in Seattle stocked with books at the same discounted price as on its website. Is this a new disruption for the book publishing industry or just a giant interactive billboard for Amazon..?

By Louise Marsland 6 Nov 2015

Bernie Brookes.
Image credit:
[Retail Congress Africa] Twelve trends impacting the retail environment

On day one at Retail Congress Africa, veteran retailer Bernie Brookes, recently appointed CEO of Edcon, gave a fascinating keynote address on The Customer and the Environment Today and in the Future, speaking about digital disruption and its implications, with a special focus on trends that are having an impact on retailers across the globe...

By Jessica Tennant 5 Nov 2015

[Relentlessly Relevant] 1. Lessons on innovation from a Soweto street vendor
[Relentlessly Relevant] 1. Lessons on innovation from a Soweto street vendor

Take the off-ramp near Soweto, stop at just the right place, and you will meet a man who runs an unusual food stall. It isn't part of any retail chain you've ever heard of...

By Douglas Kruger 4 Sep 2015

Local retailers need to up their game
Local retailers need to up their game

Thursday, 20 August, saw the grand opening of one of the world's oldest toy shops, Hamleys, right here in Gauteng at the Greenstone Mall, Edenvale...

By Dave Nemeth 27 Aug 2015

The King of UK grocers on the 'retail revolution'
The King of UK grocers on the 'retail revolution'

Justin King, former CEO of Sainsbury's and having previously worked for retail juggernauts M&S, Asda, Haagen Dazs, Pepsi, and Mars in a 30-year career spanning FMCG and grocery retailing, has been confirmed as a keynote speaker at the PMA Fresh Connections Conference and Expo 2015 taking place on 12-13 August, where he will provide insight into the 'retail revolution'.

By Jessica Tennant 3 Aug 2015

We are entering the next phase with Pinterest and Instagram
We are entering the next phase with Pinterest and Instagram

Exciting news in the social media world with two big announcements, one from Pinterest and one from Instagram...

By Warren Harding 9 Jun 2015

[TrendTalk] The retail experience trend
[TrendTalk] The retail experience trend

Shopping trends herald the return of the 'mall rat' and more interactive retail shopping experiences to revitalise the tired mall shopping environment...

By Louise Marsland 15 May 2015

Warren Harding
The state of e-commerce in South Africa

South Africa's e-commerce market, although still in its infancy, is gaining size and momentum...

By Warren Harding 14 Apr 2015

[TrendTalk] Branding for good
[TrendTalk] Branding for good

There is no doubt the tide has turned in marketing, with products and campaigns from big brands working hard at providing solutions to societal problems...

By Louise Marsland 13 Apr 2015

[TrendTalk] Would your consumers eat bugs?
[TrendTalk] Would your consumers eat bugs?

Savvy marketers know just how to tug on consumers' heartstrings to build brand loyalty to effect sales. But you need to also know how to leverage their guilt, grab the attention of the new hipsters, and work with bacteria and bugs...

By Louise Marsland 27 Mar 2015

[TrendTalk] Content is key to 'winning' Twitter
[TrendTalk] Content is key to 'winning' Twitter

We know from a personal perspective that to get more followers on social media we have to be active daily, post cool stuff, be authentic and be engaged. But is it the same for brands?...

By Louise Marsland 20 Feb 2015

Doug Mayne
[Trends 2015] It's not all about the money

Malls are crazy places where anything can happen. Most importantly, the bulk of this country's retail spending takes place in this environment...

By Doug Mayne 6 Feb 2015

[Trends 2015] The power of the crowd
[Trends 2015] The power of the crowd

BMi market research chief executive officer, Gareth Pearson, outlines his consumer brand trends in brief, which will shape 2015...

By Gareth Pearson 4 Feb 2015

Mathias Rosenthal via
[Trends 2015] The rise of 'me'

In brand communication, 'knowing your target market' will cease to be about drawing an average every-man in outline, but will rather be about speaking to every individual customer who comes into contact with your products...

By Gaby de Abreu 3 Feb 2015

George Golding
[Trends 2015] Your customers hold the power

2015 will continue to be all about the customer, for brands...

By George Golding 29 Jan 2015

Hansie Smit
SA Trendwatch 2015

Alarming trend news from the US is that Mom jeans are set to make a comeback in 2015. For the fashion unconscious, Mom jeans are high-wasted, ankle-length jean pants worn by Moms everywhere...

By Hansie Smit 29 Jan 2015

Yegs Ramiah
[Trends 2015] Changing consumer behaviour

Brands need to help consumers make better choices by focussing on the real issues consumers face, ahead of the bottom line and marketing plans...

By Yegs Ramiah 24 Jan 2015

[Trends 2015] The year of transformation
[Trends 2015] The year of transformation

The pressure is on the local advertising industry in 2015 with the implementation of the new Triple BEE codes, warns Abey Mokgwatsane, CEO of Ogilvy & Mather South Africa...

By Abey Mokgwatsane 20 Jan 2015

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