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Rainer Gottschick, chief executive, Avis Rent a Car, Southern Africa.
Longevity through customer experience

When it comes to customer experience many brands talk the talk. Not that many walk the walk. Avis Rent a Car (Avis) is not one of these...

By Danette Breitenbach 8 hours ago

When was the sale lost?
When was the sale lost?

Every now and then I find myself looking at a vehicle that carries no detail about the company the driver works for and what they do - such a wasted opportunity.

By Chris Brewer 10 hours ago

#StartupStory: Kingdom Agency
#StartupStory: Kingdom Agency

Kingdom is the new agency on the block, with a heart for positive messaging and making a difference. As such, the insight, strategy and creative agency, founded by friends Donna Mathews and Herman Wallis, applies a triple-win philosophy, whereby...

By Jessica Tennant 10 hours ago

Anton van Zyl, co-founder of BizList
#EntrepreneurMonth: Life after rugby

After 10 years of professional rugby playing for the Lions, Stormers and Stade Francais in Paris, Anton van Zyl hung up his boots...

By Nicci Botha 11 hours ago

How to influence the customer of the future
How to influence the customer of the future

No one can accurately predict the future, but present-day research and information can direct us on how to make informed decisions for days ahead...

By Jill Young Schutte 15 hours ago

The power of consumer insights (combined with woke strategy and creative)
The power of consumer insights (combined with woke strategy and creative)

Never has it been so evident to acknowledge and value the power of consumer insights in 2017...

By Thomas Sepheka 3 days ago

Chris Weylandt
#BODJHB: Chris Weylandt on the basics of retail

On day two of the Johannesburg version of Business of Design, Chris Weylandt explained his tactics to competing or rather leading in the retail game...

By Jessica Tennant 3 days ago

#EntrepreneurMonth: Supporting disadvantaged artists through the Grassroots Art Project
#EntrepreneurMonth: Supporting disadvantaged artists through the Grassroots Art Project

Poor working conditions, minimum access to beneficial networks and lack of skills and resources for promotion are just a few of the challenges that disadvantaged artists face when aiming to make viable careers from their creativity.

By Ruth Cooper 3 days ago

Bobby Amm
Non-transparent commercial production affects all stakeholders

The US Department of Justice launched an investigation into agency bid-rigging in 2016. But transparency in commercial production remains a local issue as well...

By Bobby Amm, Issued by CPA 3 days ago

#NewCampaign: Local Land Rover campaign features in Figaro Digital magazine
#NewCampaign: Local Land Rover campaign features in Figaro Digital magazine

Figaro Digital recently featured Exponential's Land Rover campaign in their case studies section...

By Jessica Tennant 3 days ago

#EntrepreneurMonth: Go out there and do something that you love
#EntrepreneurMonth: Go out there and do something that you love

A startup born in a dorm room in 2007 is now a successful business with 36 stores around the country. To date, weFix has expertly repaired smartphones as well as tablets, laptops, and DJI drones for over 700,000 customers...

By Ilse van den Berg 3 days ago

All the winners of the Standard Bank Sikuvile Journalism Awards 2017.
Sikuvile Awards 2017: Recognising the soldiers of the truth

The Standard Bank Sikuvile Journalist of the Year 2017, City Press' Sipho Masondo, says he received death threats as well as bribes when he was working on the story that earned him the Award...

By Danette Breitenbach 3 days ago

Buy a Bag of Hope - one way business can help SA's children succeed
Buy a Bag of Hope - one way business can help SA's children succeed

Uzwelo Bags was launched with the goal of making a meaningful difference in terms of the challenges South Africa's disadvantaged communities face...

By Sindy Peters 19 Oct 2017

Trends-expert, Dion Chang from Flux Trends.
Dion Chang on doing business in a hyper-visual era

BSH Home Appliances Group invited trends-expert, Dion Chang from Flux Trends to host an event where he shed light on the art of communicating and doing business in a hyper-visual era...

By Juanita Pienaar 19 Oct 2017

Trevyn McGowan, co-founder of Business of Design and the Guild Group.
#BODJHB: A disconnect between business and purpose

Trevyn McGowan, co-founder of Business of Design and the Guild Group, opened day one of Business of Design in Johannesburg this morning, reflecting on the past year, which has been an extraordinary year for them with new ventures and a massive amount of hiring in a short space of time...

By Jessica Tennant 19 Oct 2017

#EntrepreneurMonth: A cat, a tailor and an entrepreneur walk into a bar exam...
#EntrepreneurMonth: A cat, a tailor and an entrepreneur walk into a bar exam...

What do 18th century tailors, cats and the 21st century legal industry have to do with local entrepreneurship? Graeme Wilson, CEO of Whipping the Cat, makes the connection for us...

By Shan Radcliffe 19 Oct 2017

#EntrepreneurMonth: Chris Weylandt on the business of contemporary home decor design
#EntrepreneurMonth: Chris Weylandt on the business of contemporary home decor design

Chris Weylandt, founder and CEO of furniture and decor retailer Weylandts, forms part of the impressive line-up at this year's Business of Design conference...

By Lauren Hartzenberg 18 Oct 2017

Boris Dzhingarov
What are the biggest challenges seen in B2B selling?

When you want to sell to a business you are faced with many different challenges than what is seen as consumer selling happens. You have a sales cycle that is naturally going to be longer and the speed of a buying process is slower...

By Boris Dzhingarov, Issued by Monetary Library 18 Oct 2017

#EntrepreneurMonth: Discovering young designers with the SAFW New Talent Search
#EntrepreneurMonth: Discovering young designers with the SAFW New Talent Search

South African Fashion Week (SAFW) will be showcasing 53 2018 autumn/winter collections at the Sandton City Rooftop in Johannesburg on 24 October 2017.

By Ruth Cooper 18 Oct 2017

Alan Knott-Craig
#EntrepreneurMonth: If you can sell your first startup, sell it

Us humans have a heuristic bias to sell our winners and hold onto our losers. That's not the way to build wealth. Better to hang onto your winners and cut your losers loose...

By Alan Knott-Craig 18 Oct 2017

#OrchidsandOnions: A road traffic ad, which is... fine. And a soap one, which needs a clean-up
#OrchidsandOnions: A road traffic ad, which is... fine. And a soap one, which needs a clean-up

I know this is going to sound like a self-indulgent “house ad” but I must say that, since I have been working here at The Citizen, I have come to respect the newspaper's independence and the fact that it really has not been “captured” by anyone politically...

By Brendan Seery 17 Oct 2017

#EntrepreneurMonth: A premium African surf brand with global appeal
#EntrepreneurMonth: A premium African surf brand with global appeal

Little over a year ago, three friends with thriving creative careers embarked on a mission to combine their love of Africa with their passion for surfing...

By Lauren Hartzenberg 17 Oct 2017

Still trying to read the label from inside the bottle?
Still trying to read the label from inside the bottle?

Ndumiso Ndlela writes that it is easy to get stuck inside the bottle and get to a point where the label is barely visible to read. And this becomes a comfort zone that becomes harder and harder to leave...

By Ndumiso Ndlela 17 Oct 2017

Image source: ©
#MeToo trends in SA as women share stories of sexual harassment

Over the weekend, actress Alyssa Milano encouraged women to tweet the hashtag #MeToo if they had ever been sexually harassed, assaulted, or abused — and by Tuesday morning it was trending in the top spot in South Africa...

By Julia Breakey 17 Oct 2017

#EntrepreneurMonth: Hero in a half shell, SolarTurtle
#EntrepreneurMonth: Hero in a half shell, SolarTurtle

Invented by social entrepreneur James van der Walt, the SolarTurtle recently scooped a win at the Inventors Garage at the 2017 SABC Education SA Innovation Summit, walking away with R10k.

By Sindy Peters 16 Oct 2017

Barbara Soltysinska, co-founder of indaHash.com.
ICO to increase audience value

IndaHash.com is launching its own universal cryptocurrency payment structure specifically for influencers to help them develop loyal and engaging audiences...

By Danette Breitenbach 16 Oct 2017

#EntrepreneurMonth: Handcrafting bespoke luxury experiences across Africa with the Holts
#EntrepreneurMonth: Handcrafting bespoke luxury experiences across Africa with the Holts

Concepts Collection creates unforgettable luxury experiences. We chat to Christina and Richard Holt to find out how it all started and what it takes to run one of the leading luxury brands in SA...

By Cari Coetzee 16 Oct 2017

Being the man in the supermarket
Being the man in the supermarket

Is it enough when consumers merely know about your product or its benefits?

By Senzo Xulu 16 Oct 2017

Semiotics and the shift to 'strategic design': A sign of the times
Semiotics and the shift to 'strategic design': A sign of the times

In an increasingly interconnected and integrated world, the disciplines of strategic planning and brand design are simultaneously shifting and converging in ways that we, as an industry, have never seen before...

By Mike dos Santos 13 Oct 2017

Regulatory shifts bring risks and opportunities for brands and media owners
Regulatory shifts bring risks and opportunities for brands and media owners

With consumers' attention fragmented across multiple channels, leading brands are already implementing multichannel marketing strategies. Regulatory pressure is just one more reason to pick up the pace...

By Werner Lindemann 13 Oct 2017

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