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How easy is it to change/switch insurers? - Hippo.co.za
How easy is it to change/switch insurers?

"To improve is to change; to be perfect is to change often." This quote by Winston Churchill is one of many that encourage change. But is change really that easy? Why are people often reluctant to change especially when it comes to service providers?

Issued by Hippo.co.za 12 Jun 2015 13:08

Short-term Insurance Annual Report 2014 released
Short-term Insurance Annual Report 2014 released

The Ombudsman for Short-Term Insurance (OSTI), an independent body to which clients can complain if they believe they have been treated unfairly by a short-term insurer, has released his report for the 2014 calendar year detailing the work his office has completed for this period. The report details the referral rate - which is the number of complaints received by the OSTI per 1,000 claims handled by an insurer, as well as the percentage of complaints where the OSTI finalised the complaint with some benefit to the complainant (the overturn rate).

Issued by OUTsurance 5 Jun 2015 09:10