South African consumers are set to become some of the best protected in the world with the new consumer protection legislation in the pipeline; companies, however, will have to change the way they do business. 22 Jul 2008
In an effort to assist debt counsellors overcome the challenges they are facing, the National Credit Regulator (NCR) and the Banking Association of South Africa (BASA) are currently conducting training sessions for debt counsellors until the end of August 2008. 9 Jul 2008
The enterprise is just beginning to scratch the surface of possibilities for putting video game technologies to smart business uses. One is customer service training. Sophisticated systems that can measure subtleties like employee-customer eye contact, for example, can bring a certain amount of scientific order to the art of effective human interaction. 1 Jul 2008
Learn more about wine and get up close and personal with leading winemakers at the hands-on Wine Magazine Tasting Theatre at this year's Stellenbosch Wine Festival taking place from 31 July - 3 August 2008 at the Paul Roos Centre in Stellenbosch. 26 Jun 2008
KwaZulu-Natal youths will be able to access more opportunities within the agriculture sector through the provincial Youth in Agriculture Rural Development Forum which was launched on Saturday, 14 June 2008. 17 Jun 2008
Two new graduates were awarded certificates as Cape Wine Masters on 9 May 2008, bringing the number of successful examinations to 67, and the members of the Institute to 62, including three honorary members. 13 May 2008
The case for pursuing formal qualification and career development opportunities through virtual education is gathering momentum in business says Teryl Schroenn, CEO at Accsys, a national provider of HR and payroll management software. 16 Apr 2008
With the state of the tool designing industry in disrepute, the Gauteng Department of Economic Development and other partners have launched the Gauteng Tooling Initiative (GTI) to recapitalise the dwindling industry. 8 Apr 2008
An insurance industry group in New York has created a program for training customer service representatives. 3 Apr 2008
Retail electronic payment network, Visa has unveiled this year's series of financial literacy community outreach shows which are aimed at improving financial literacy in the country. 26 Mar 2008
Gallagher Estate Conference & Exhibition Centre celebrated a year of training and upliftment success with the graduation of its 3rd intake of in-house trained and certified Food & Beverage Service Personnel. 13 Mar 2008
Over the next three years the Pam Golding Property (PGP) group will invest in excess of R30 million in training all its agents. 13 Mar 2008
Dr Karen Stephenson, an internationally-renowned social network theorist and corporate anthropologist, says the emerging field of network analysis has not yet been ‘commoditised' for the business education market. She believes forward-thinking South African managers should learn how to recognise and make use of the webs of relationships and trust within their organisations. 7 Mar 2008
The Coega Development Corporation has signed a cooperation agreement with the Food and Beverages SETA which will see the opening of 150 apprenticeships and learnerships in the electrical and mechanical engineering trades. 7 Mar 2008
Careers in agriculture must be promoted to young South Africans, who perceive the sector as being exclusive to older people and not lucrative, says Limpopo MEC for Agriculture Dikeledi Magadzi. 25 Feb 2008
The U.S. Bureau of Labour Statistics found that more than 90 percent of IT workers are employed outside the IT industry, which makes it necessary for graduates to have both IT and complementary training in their respective business sectors. Utilizing serious games is a fun and engaging means of bridging this skills gap. 22 Feb 2008
CRM solutions are on brink of widespread adoption across the higher education market. 21 Feb 2008
With 2010 only two years away and service in South Africa often seen as lacking, N'lighten, the customer-service improvement company, is offering a series of workshops throughout 2008 dedicated to providing businesses with tools to build their level of customer service effectively. 20 Feb 2008
Johnson & Johnson (J&J) has teamed up with the University of Cape Town's Graduate School of Business (UCT GSB) to create a leadership development programme specially geared to advancing women in the company's European, Middle Eastern and African (EMEA) branches. 15 Feb 2008
Compass Group SA has announced the launch of the Compass Group Chef Academy, which, in addition to offering high quality training to previously disadvantaged individuals, will help address the skills shortage across the tourism and hospitality industries. 14 Feb 2008
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