Fast fashion: Return policies don’t do enough to address environmental damage | SA's retail sector grows with 3.5% surge
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The future of CX: Why trust and empathy will drive consumer loyalty

LIEZEL JONKHEID

The next era of CX won’t be won by automation and technology alone. It will be won by trust, journey continuity, and disciplined “human + tech” design that improves outcomes that customers can feel... read
Fast fashion: Why changes in return policies don’t do enough to address environmental damage

ANASTASIA VAYONA

The environmental implications of Asos’s new policy, and fast fashion generally, reveal a complex picture... read
November sees strong growth in SA's retail sector with 3.5% surge
The strongest contributors to this growth came from general dealers, which grew by 2.2% and contributed 1.0 percentage point to overall growth... read
Retail
Health & Beauty
SA's top beauty professionals honoured at 2025 Sorbet Stars Citizen Awards
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Business
Nedbank to buy majority stake in Kenya's NCBA for $856m

NQOBILE DLUDLA

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SANParks’ Recovery Fund to expedite restoration efforts at Kruger National Park
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