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Rachelle Bricout

Rachelle Bricout is the owner of Create-A-Stir (www.create-a-stir.co.za), a niche marketing agency offering marketing and media services predominantly to lawyers, accountants and financial institutions. She has extensive experience both locally and internationally, with clients varying from small firms to the largest full-service law firm in Africa. Email her at .
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Go on, be exceptional in your customer service!
[Rachelle Bricout] Service in this country continues to be a bone of contention with many, and this applies to service in all industries, including law, accounting and financial service firms. Making sure clients receive exceptional service is imperative and this means from their first contact with your firm to their final destination. 26 Oct 2010 12:48
It's not law, it's business
[Rachelle Bricout] Law firm marketing has, over the past decade, become extremely competitive and it is no longer simply enough to look at a law firm as only a law firm but rather to acknowledge it is a business that needs to offer a value-added service to its clients. 30 Sep 2010 09:45
[2010 trends] Media law a necessity, not a luxury
[Rachelle Bricout] Companies have adopted a more conservative "wait-and-see" outlook and are, instead, giving considerable thought to what is important and what will keep them afloat in a still uncertain market. This level of awareness has resulted in a need to 'protect and preserve' that has certainly been seen by those in the legal marketing sector. 21 Jan 2010 12:46
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