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Zainudeen Salie

Team Leader at Altech Netstar.I have 5 years' experience as a Team Leader in running a Call Centre Team as well as an Administration Team of 14 members for a leading Tracking Company. In my time with my current employer I have: brought our service level up to a 90% accuracy as well as a short time call holding I have created and introduced QA sheets for evaluation and have been using it to make success call rate>

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