Microsoft Lync is a rich client application that provides presence, instant messaging, voice, video, ad hoc collaboration and online meeting capabilities through a single interface.
Peter Menadue, Dimension Data's group GM for Microsoft Solutions said: "While the Lync business for Microsoft is growing 30% year on year and advanced workloads like voice growing even faster, globally there are still millions of enterprise employees who would benefit from Lync.
"A 2013 study carried out by the T3i Group on the Impact of Microsoft Lync on the Enterprise Voice Market- 2013 revealed that 93% of enterprises have plans or already using or trialling Microsoft Lync overall, which is up from 80% last year, while 59% of enterprises are planning or already deploying Lync Voice, up from 45% in 12 months. With over 500 Lync projects completed globally, Dimension Data has deep experience in delivering end-to-end Lync deals including hardware, networking, deployment, adoption services, as well as managed services.
"While these target numbers are impressive, what's particularly exciting for Dimension Data is that we're targeting all delivery models as part of this initiative. These include:
"Our experience, together with our long history of working with Microsoft over the past 10 years ensures we'll meet the one million target," added Menadue.
A Lync blog dated 21 October 2013 authored by BJ Haberkorn, director, Lync Product Marketing, reported that Shell, The Jetstar Group, Obama for America, Milwaukee Electric Tool, Red Wing Shoes, The Kennedy Center, Marquette University, Bentley Systems and Cerner and many other companies use Lync, including voice, to improve their employees' productivity, deliver greater work life balance with remote and mobile capabilities, and save money compared to alternatives.
According to Giovanni Mezgec, GM, Lync Marketing of Microsoft: "In today's highly competitive, global business environment, teams need to collaborate more closely than ever before. Lync brings the future of communication to the enterprise by connecting employees, partners, and customers wherever they are. Only Lync delivers a complete unified communications solution, while giving people a consistent experience for presence, IM, voice, and video across PCs, Macs, phones, and browsers. This makes communicating easier while reducing costs and increasing productivity."
Other benefits of converging communications with Microsoft Lync include:
