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Great CX: Not only about existing customers, also for potential customers

ANDREW BOURNE

Customer experience (CX) is a crucial differentiator as much as price or product quality, says Andrew Bourne... read
South Africa's significant shopping shifts and the data that found them

ISSUED BY NIELSENIQ

Until 26 March 2020, when South Africa entered the Covid-19-induced hard lockdown, the week after the 25th of the month was the busiest week for retailers...read
Community retail centres tick all the boxes, but tenant mix must be well planned
While big retail centres experienced a reduction in rentals and profits recently, community centres have been somewhat spared...read
Fashion & Homeware
Local fashion brand heads to the US
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FMCG
How rural Africa is achieving equitable and effective food system transformation
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Food & bev. services
1K1V announces $8m Norfund investment in Redsun Dried Fruit and Nuts
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Game changer sweetener for Dutch company
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Sales
Inflation hinders global digital sales growth
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Audio
#LunchtimeMarketing: What are retail media networks?
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Africa
Google is hiring at its first African product development centre
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Business
Does gender matter in leadership? The difference between male and female leaders

DR NOMVUSELELO SONGELWA

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Importance of getting an EPC as the December deadline draws near

RUJEANNE SWANEPOEL

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#Loadshedding: Total blackout not a credible risk, says Eskom CEO
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Green investment trend creates opportunities for expanding SA SMEs
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New Press Office on BizcommunityMore   |   Join
SydSen Recruit
SydSen Recruit is a trusted brand that has been part of the national recruitment landscape in South Africa since 2008. Our corporate culture is built on a collaboration of shared experience and trust!
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Jobs offered
Marketing Coordinator - Pretoria
Marketing coordinator needed at Word4Word Marketing where you will assist in marketing activities with key objectives including the implementation of marketing strategies, promotions, CSI, digital, social media and PR. Read more >>

New events to diarise
SAITEX - 19 Jun 2022 to 21 Jun 2022, Johannesburg
The show conversely provides a credible platform for retailers, agents and wholesalers to source new products or find new suppliers for existing products. Read more >>


Customer service excellence - Virtual
Enterprises University of Pretoria (Pty) Ltd - 16 May 2022 to 18 May 2022, Pretoria

Pan African Speakers Summit
PSASA - 24 Jun 2022 to 25 Jun 2022, Online

Business rescue decision making
Enterprises University of Pretoria (Pty) Ltd - 27 Jun 2022 to 29 Jun 2022, Pretoria

Professional communication at work
Enterprises University of Pretoria (Pty) Ltd - 25 Aug 2022 to 26 Aug 2022, Pretoria

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