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Black Friday 2018 looms | Franchise Leadership Summit

With Black Friday looming, we've got a list of SA retailers that are participating in Friday's mega shopping event. And with crashed websites and stock shortfalls, Wynand Smit explains how to protect your relationship with your customers during the shopping frenzy. In other top news, Mills Soko unpacks how a new book on Steinhoff's demise shows the danger of 'big men' business leaders. While Danette Breitenbach wraps up Bizcommunity's Shopper Insights coverage with advice from Nicole Willis on moving to frictionless coverage. Breitenbach also covers the seventh annual FNB Franchise Leadership Summit which took place in Gauteng last week. Read why franchising is big business, and why it's the internal issues SA faces that will determine whether it will face a downgrade or not. In food and beverage news, Diageo announced the sale of 19 brands including Seagram's whiskey, and I round up some of our favourite food and beverage products that have hit the shelves recently in #FreshOnTheShelf. Finally, for those in Joburg, be sure to visit the Magnum Pleasure Store which is 'popping up' Sandton City between now and January 2019. Until next week! Lauren Hartzenberg Retail Editor: Bizcommunity.com

Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".



Book on Steinhoff's demise shows danger of 'big men' business leaders

MILLS SOKO

The collapse of Steinhoff International, the multi-billion dollar global business group, has been rightly described as the biggest corporate scandal in South African history...read
Watch Kitty Phetla twirl around the James Sedgwick Distillery
One of only a handful of black ballerinas in the world, Kitty Phetla, has broken all barriers in becoming a respected dancer, choreographer, model and radio host in South Africa...read
#FreshOnTheShelf: Roodeberg Rosé, Lancewood sauces, Almost Zero 'wine' and new NuSeed packs

LAUREN HARTZENBERG

In #FreshOnTheShelf, we round up some of our favourite food and beverage products that have hit the shelves recently...read
Food & bev. services
Move over The Test Kitchen! The Eat Out Mercedes-Benz Restaurant Awards has a new #1
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2018 Eat Out Mercedes-Benz Restaurant Awards

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Import/Export
Customs officials confiscate counterfeit goods worth R10m
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Research
Growing nutritional awareness drives weight management beverages market
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Business
Nearing to having your car repossessed?
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