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These customers ain't loyal... Or are they?
These customers ain't loyal... Or are they?
[Bogosi Motshegwa] Can people buy from you consistently, but not out of loyalty? It is possible that you may be selling services and/or products, business is booming but the majority of the transactions take place grudgingly... read
Banking & Finance
Edcon launches money transfer service
Edcon launches money transfer service
Edcon, in partnership with the South African Bank of Athens and Blue Label Telecoms, has launched its first ever money transfer service, MoovaMoney... read
FMCG
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Coca-Cola eyes African bottler to keep out of AB InBev's takeover sights

Ann Crotty

Within hours of Anheuser Busch InBev formally completing its takeover of SABMiller, the Coca-Cola company said it planned to exercise a change-of-control clause to buy SABMiller's 57% share in Coca-Cola Beverages Africa... read
Franchising
The recently opened Starbucks Menlyn Maine store in Pretoria also serves the Starbucks Reserve brand, meaning South Africa is among the less than 2% of Starbucks stores globally offering the micro-lot and exclusive coffees specifically roasted in Seattle.
Taste Holdings sees significant gains in licensed brand strategy
Taste Holdings has released its interim results to August 2016, which show the South African-based management group has experienced significant gains in its licensed brand strategy, as the Domino's Pizza business settles down and Starbucks Coffee draws consumer interest... read
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Starbucks and Domino's widen Taste's loss

Robert Laing

The costs of establishing Starbucks and Domino's in SA caused Taste Holdings' interim loss to widen. read
Retail Services
DHL acknowledges importance of customer service for African businesses
DHL acknowledges importance of customer service for African businesses
It is safe to say that poor customer service can seriously affect a company's bottom line... read
International
Food delivery apps spice up Indian train journeys
Food delivery apps spice up Indian train journeys
MATHURA - Passengers on India's vast railway network have long complained of the terrible meals on offer to sustain them on long journeys, but a slew of new services bringing fast food to their seats is changing the way they dine... read
Amazon Music Unlimited will offer "tens of millions of songs" to subscribers, a step up from two million available on its existing Amazon Prime streaming service ()
Amazon to open quick pickup grocery shops: report
SAN FRANCISCO - Online retail giant Amazon plans to expand its grocery business with shops that let people quickly pick up milk, vegetables or other perishable foods, the Wall Street Journal reported on Tuesday... read
More International
Business
Source: World Economic Forum
Gordhan responds to bombshell summons
NPA issues summons against Gordhan in surprise move... read
Jobs offered



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Short course in customer experience practice
Enterprises University of Pretoria - 26 Oct 2016 to 28 Oct 2016, Pretoria


Marketing, communication and customer relations
Enterprises University of Pretoria - 26 Oct 2016 to 28 Oct 2016, Pretoria


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Enterprises University of Pretoria - 7 Nov 2016 to 11 Nov 2016, Pretoria


Mastering Sales and Marketing Using Social Media Tools
NES Consulting - 16 Nov 2016 to 18 Nov 2016, Johannesburg


Professional sales
The Peer Training Group - 7 Dec 2016, Johannesburg


Quotes
Mahatma Gandhi
"The best way to find yourself is to lose yourself in the service of others."

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Lindt makes South Africa sweeter

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InsideRetailau
@InsideRetailau
Consumer confidence remains undeterred, despite local and international political events over the past six months. https://t.co/VfITMQNYuZ
NeilRetail
@NeilRetail
???? Alibaba's new payment system lets virtual reality shoppers pay by nodding. https://t.co/7xImZ36Pup
memeburn
@memeburn
SweepSouth expands into KwaZulu-Natal, hits Durban first https://t.co/vw1OAUlM3U
FinancialTimes
@FinancialTimes
Unilever's third quarter sales hit by negative currency movements https://t.co/wHNNdJMuFK
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