Nicole Bowes
Currently I am an ESL English teacher, but previously I studied and worked in the tourism industry before the travel bug hit and I moved to Thailand to teach English.
EMPLOYER: EF Cape Town (Education First)
JOB TITLE: English Teacher
PERIOD OF EMPLOYMENT: 1 May 2013 - current
Teach all levels A1 - C1 (beginner - advanced)
Prepare lesson plans
Source materials
IELTS exam preparation
One on one lessons
Various special interest lessons eg, debate and conversation, vocab and idioms, grammar boost, conversation, South African studies, beginner language boost, high level mini groups, business classes etc
General administration (attendance, grades, participation)
Ad hoc activities (tour leader) Cape Point Tour, surfing lessons, town tour, Wine tour, Lions Head hiking etc
EMPLOYER:Forty-Two Developments
JOB TITLE: Travel Consultant: Garden Route Golf Passport, Ellefsen Golf Suites & Flatrock Suites
RESPONSIBILITIES:
? To market and sell golf tours and holidays
? Reservations agent for Flatrock Suites and Ellefsen Golf Suites (4 star properties)
? Housekeeping supervisor- allocating housekeepers, and ensuring all tasks are completed
? Meeting set sales targets
? Providing information about the best golf tours, destinations, accommodation and transport
? Addressing any customer complaints
? Making travel and accommodation plans for clients
? Taking care of all the documents needed before travel
? To maintain record of transactions
? Collecting payments from clients
? Monthly Reporting
? Product Development
? Maintaining an effective client database
? Building customer relationships by making the customer and their needs a primary focus
? Flatrock Suites Apartment checks on cleanliness and neatness
? Nightsbridge operating system
? Organising Conferences
? Booking airport transfers, tours, car hire
? Managing & training students on their Co-operative training
PERIOD OF EMPLOYMENT: 14 March 2011 - 30 September 2012
EMPLOYER:Unreal Dive Expeditions / Unreal Africa
JOB TITLE:Marketing and bookings assistant
RESPONSIBILITIES:
Bookings (telephone and internet based)
General Administration
Proof brochures and business cards
Improving tour packages / Product
Development
Developing new tour packages and costing
Invoicing/ Payments
Customer liaison
Project management
PERIOD OF EMPLOYMENT: 1 February 2009- to October 2010
EMPLOYER: EF Cape Town (Education First)
JOB TITLE: English Teacher
PERIOD OF EMPLOYMENT: 1 May 2013 - current
Teach all levels A1 - C1 (beginner - advanced)
Prepare lesson plans
Source materials
IELTS exam preparation
One on one lessons
Various special interest lessons eg, debate and conversation, vocab and idioms, grammar boost, conversation, South African studies, beginner language boost, high level mini groups, business classes etc
General administration (attendance, grades, participation)
Ad hoc activities (tour leader) Cape Point Tour, surfing lessons, town tour, Wine tour, Lions Head hiking etc
EMPLOYER:Forty-Two Developments
JOB TITLE: Travel Consultant: Garden Route Golf Passport, Ellefsen Golf Suites & Flatrock Suites
RESPONSIBILITIES:
? To market and sell golf tours and holidays
? Reservations agent for Flatrock Suites and Ellefsen Golf Suites (4 star properties)
? Housekeeping supervisor- allocating housekeepers, and ensuring all tasks are completed
? Meeting set sales targets
? Providing information about the best golf tours, destinations, accommodation and transport
? Addressing any customer complaints
? Making travel and accommodation plans for clients
? Taking care of all the documents needed before travel
? To maintain record of transactions
? Collecting payments from clients
? Monthly Reporting
? Product Development
? Maintaining an effective client database
? Building customer relationships by making the customer and their needs a primary focus
? Flatrock Suites Apartment checks on cleanliness and neatness
? Nightsbridge operating system
? Organising Conferences
? Booking airport transfers, tours, car hire
? Managing & training students on their Co-operative training
PERIOD OF EMPLOYMENT: 14 March 2011 - 30 September 2012
EMPLOYER:Unreal Dive Expeditions / Unreal Africa
JOB TITLE:Marketing and bookings assistant
RESPONSIBILITIES:
Bookings (telephone and internet based)
General Administration
Proof brochures and business cards
Improving tour packages / Product
Development
Developing new tour packages and costing
Invoicing/ Payments
Customer liaison
Project management
PERIOD OF EMPLOYMENT: 1 February 2009- to October 2010