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Jenny Kilian
I am a hard worker, diligent, strategist, self motivated and determined. Strong mix of organizational and creative skills, excellent attention to detail , team player ,confident, ability to manage a team. Passionate about helping people in all spheres of life.
I thrive on challenges , pro active , work very well under pressure, ambitious , dedicated to all my Corporate Clients.
I have many years experience in Business Development and sales .
I can bring energy, passion, creativity to a role that leads, supports management, development of people, assisting them to grow to their maximum potential and take their passion to a new level
Show profile Hide profileCONFIDENTIAL PERSONAL PROFILE -
PERSONAL DETAILS
CANDIDATE : Jennifer Ann Kilian "Jenny"
IDENTITY NUMBER : 5501110123082
NATIONALITY : South African
LANGUAGES : English, French and Afrikaans
RESIDENTIAL AREA :Sandton
AVAILABILITY : to be negotiated
CONTACT DETAILS : 083 758 6450
ACADEMIC BACKGROUND
1969 - 1971 : ST CYPRIANS SCHOOL
(Cape Town)
1972 : PARKTOWN CONVENT
(Johannesburg)
TERTIARY EDUCATION
DAMELIN MANAGEMENT
DIPLOMA; PUBLIC RELATIONS & MARKETING
(With distinctions)
TRAINING COURSES COMPLETED
• Sales - Tom Hopkins Selling Skills Programme
• Sales - Spin Selling Skills Course
• Sales - Consumer Selling Skills Course
• Fleet Management & Full maintenance Leasing Systems
• Business Management
• Financial - Calculator HP12C Elementary
• Financial - Advanced Calculator HP12C
• Financial - Basic Balance Sheet
• Financial - Basic Accounting Principles
• Financial - Principles of Lending
• Financial - Understanding Financial Statements
• Time Management
• ACA - Ideal Lifestyle Programme - Human Development / Motivation / Leadership Management
• ACA - Sales PRO Selling Skills
• Peak Performance Training Programme
• AIPSC Exam
• Tender Workshop
COMPUTER LITERACY
Very proficient in the MS Office Suite - Word/Excel/Powerpoint/ Outlook/Internet / Photoshop etc
ACHIEVEMENTS & MEMBERSHIPS
Achievements
• Director - Recruitment & Human Resources Silo - Board of Calling the Cape 2005
• BEE Mentorship Program
• Cape Learning Festival
Memberships
• Calling the Cape Initiative
• Institute of Credit Management
• Business Woman's Association (BWA)
• Corporate Research Foundation (CRF)
• Cape Chamber of Commerce
CAREER SYNOPSIS
COMPANY POSITION HELD DATES
Singer Group
National Business Development Manager
Jan 2010 to Dec2010
Harvey World Travel Blue Planet Group
National Business Development Manager
Nov 2006 - Dec 2009
Tower Group A. Business Development
Executive 1998 - Oct 2006
B. Senior Executive
Consultant
Harry Viljoen Group Offshore Investment Project and Assistant 1997
Nikki Lacey Personnel Executive Consultant 1996
Jenny Kilian & Assoc. Director 1993 - 1995
Stannic Financial Services A. Senior Business
Development Officer
Corporate Western Cape 1984 - 1993
B. Business Development
Officer Fleet Management
Eastern Free State
Home Executive - caring for children 1982 - 1983
Musgrove & Watson Castlemarine Travel (American Express ) Public Relations & Corporate Business Development Officer 1979 - 1982
UTA French Airlines (now AIR FRANCE) Assistant Public Relations Officer 1973 - 1979
CAREER HISTORY
1. XL EMBASSY TRAVEL - SINGER GROUP OF COMPANIES
NATIONAL BUSINESS DEVELOPMENT MANAGER Jan 2010 to current
Job Description & responsibilities
• You will develop new business relationships, generate and negotiate new income .
• Presenting the company to potential clients through direct communication in face to face meetings, telephone calls and emails.
• 80% of your time out of the office in meetings.
• Preparation of weekly territory planner and activity reports.
• Travel from time to time as an when required and expected from time to time.
• Responsible for lead generation and appointment setting.
• Actively and successfully manage the sales process: lead generation negotiation and closing.
• Key account management .
• Possess drive, motivation and acute attention to detail in ensuring all sales opportunities captured and explored complex large pitches and strategies.
• Responsible for new business, and are expected to self manage.
• Develop Sales/Business Development Strategy going forward
• Study business trends in the industry .
• Competitor activity/intelligence.
• Modifications to the Service level agreements where required.
• Designing travel policies for clients.
• Reassess all current presentations and create new ones if required on MS Office Suite.
• Put Company Profiles together.
• Manage corporate events.
• Represent the company where required functions, events, conferences, road shows etc in order to gain new business opportunities , leads and contacts.
• Managing and maintaining a pipeline and ensuring all sales administration and documentation is in line within company policy requirements .
• Responding to tenders and requests for information in a timely manner
Create and be accountable for all client proposals & documentation.
• A thorough understanding of clients marketing objectives including their return on investment for using our company and providing them with cost effective solutions in order to meet the objectives of gaining business.
• Keeping abreast of issues affecting the business, i.e. self booking tools.
Attributes
• A person of value - honesty, integrity, initiative and creative approach to
problem solving shines through.
• An inspiration to your colleagues, you are a tenacious, driven and highly motivated sales professional with a proven
• Experience of selling to "Blue Chip" companies at director level,
with a strong empathy for people.
• Hungry for success and with a committed motivation to getting things done,
• Always place the client at the centre of everything you do.
Skills, Knowledge and Experience required:
• Proven success in your sales ability and demonstrable full knowledge of the sales process.
• Confident negotiator and ability to 'close the deal'.
• Strong client management skills and ability to keep promises.
• Capable of hands on problem-solving, with ability to generate ideas and solutions.
• A positive and determined approach to researching and analysing new business opportunities
• Ability to use own initiative and pay close attention to detail.
• Ability to cope with competing demands and to prioritise tasks.
• Ability to delegate as and when required.
• Strong communication skills in all forms including written, oral, email, telephone, and presentation].
• Excellent organizational and time management skills.
• A positive attitude to dealing with people.
• Capable of working independently, and having responsibility as an individual.
• Confidence to present a tailored presentation to potential client team by effectively using a range of presentation skills i.e. body language, voice tone etc.
• Ability to deliver a tailored sales process to achieve targets /KPI's by generating leads, asking probing questions,
• using most appropriate features & benefits based on clients needs and matching with a tailored solution
• Ability to identify new business opportunities using relevant research tools / sector specific targeting and cold calling
• Ability to manage and maintain accurate and accessible tailored documentation i.e. Presentations / proposals to meet clients needs
• Ability to co-ordinate the pitch process by effectively providing the relevant teams with a summary of clients technical and marketing needs in order to obtain relevant assessment strategy recommendations
2. HARVEY WORLD TRAVEL BLUE PLANET GROUP Nov 2006 to Dec 2009
NATIONAL BUSINESS DEVELOPMENT MANAGER
Job Description and responsibilities:
• To Set up Corporate Division
• Manage Corporate portfolio within each branch
• Market & promote Harvey World Travel Blue Planet Group
• Presentation to all potential corporate clients
• Manage all national corporate clients and visit regularly
• Compilation of Sales & Marketing Strategy
• Allocation of Corporate Travel Accounts to all branches and consultants
• Monitoring of all Key accounts on 24 hour basis
• New Business Development - Corporate Travel
• Setting up of corporate agreements on behalf of our clients
• Preparation and execution of all Corporate Travel Tenders
• Research and development
• Quality Assurance & client services
• Sourcing of new business opportunities - conferencing & incentives
2. THE TOWER GROUP April 1998 -Oct 2006
A. BUSINESS DEVELOPMENT EXECUTIVE
B. SENIOR EXECUTIVE CONSULTANT
Job description and responsibilities:
A. BUSINESS DEVELOPMENT EXECUTIVE
• To market, promote Tower Group in the corporate environment
• Set up the New Business Development division, due to success they have set up New Business in Johannesburg and Durban
• New Business Development : temporary, contract, permanent and outsourced business
• Handling of various projects within the Corporate and call centre industry
• Keep up to date new business development, trends and prevailing income levels
• Preparation of Request for Information document in the tender process on a National Scale
• Compilation of sales & marketing strategy.
• Research
• Quality assurance
• Client services
• Sourcing new business opportunities
• Meeting Monthly targets
B. SENIOR FINANCIAL EXECUTIVE CONSULTANT
• To market and sell various products and services of Tower Recruitment Group within the financial division, to an existing and potential corporate client base at senior management level
• Exclusive agreements / executive search assignments / interim management
• Advert response handling
• Placement of executive and middle management in the financial arena
• Head hunting
• Provide our clients both existing and potential clients with a level of service
• Personality profile analysis
• Preparation of advertisements for the daily and weekly newspapers and Financial Mail publications
• Extensive interviewing of candidates (competency based)
• Meeting of monthly targets
REASON FOR LEAVING: I was headhunted by Harvey World Travel Blue Planet Group to join them as their National Business Development Manager. It was time for a new and exciting challenge.
3. HARRY VILJOEN GROUP 1997
OFFSHORE INVESTMENT PROJECT AND ASSISTANT
Job description and responsibilities:
• To assist Harry Viljoen during the time he became Western Province Rugby Coach with the affairs of the businesses as 95 % of his time was taken up with preparing the Western Province Rugby team for the Currie Cup
• Handled various projects namely putting together an offshore presentation for the Marketing Department
REASON FOR LEAVING: Completion of Project.
4. NIKKI LACEY PERSONNEL 1996
EXECUTIVE CONSULTANT
Job description and responsibilities:
• Market and sell various products and services provided by the company and assist in the recruitment process
• Interviewing
• Personality profile analysis
• Placement of permanent staff in senior management
• Executive search / headhunting
REASON FOR LEAVING: Relocation back to Cape Town from Gauteng.
5. JENNY KILIAN & ASSOCIATES C.C.. 1993 - 1995
DIRECTOR
Job description and responsibilities:
• Marketing and selling of various Human Development Training Programmes namely The Ideal Lifestyle Programme / Peak Performance / sales training to our corporate Executives and individual clients
• To train through the facilitation process the various principles thereof
• Seminars to various groups: large corporates, i.e. Nestle / Community groups / Interact / Rotary
• Public speaking events, i.e.: Border cricket team - Eastern Cape
• Presentations at senior management levels
REASON FOR LEAVING: Closed the business as it was a franchise. The company closed down as a results lost revenue.
6. STANNIC FINANCIAL SERVICES/STANDARD BANK 1984 - 1993
A. SENIOR BUSINESS DEVELOPMENT OFFICER
(CORPORATE WESTERN CAPE) 1985 - 1993
B. BUSINESS DEVELOPMENT OFFICER (FLEET
MANAGEMENT EASTERN FREE STATE) 1984 - 1985
Job description and responsibilities:
A. SENIOR BUSINESS DEVELOPMENT OFFICER (
CORPORATE WESTERN CAPE)
• To market and prospect new business within the corporate asset base financing framework
• To service existing clients and building relationships
• To market and sell various products to be both existing and prospective clients
• Prospecting new business and identifying new markets
• Conduct annual reviews and analyzing of annual financial statements, cashflow forecasts, management accounts, determining risk towards lending, looking at trends and ratios, making the necessary recommendations to establish credit line facilities and general lending
• Financial management consulting
• Management buy-outs financing
• Promotions - golf days
• Presentations at corporate management levels
B. BUSINESS DEVELOPMENT OFFICER (FLEET MANAGEMENT)
• Responsible for establishing the fleet management and full maintenance leasing department for the Eastern Free State
• Marketing of fleet management and full maintenance leasing to existing corporate clients
• Generating new business
• Servicing existing clients and building relationships
• Presentations to both existing and potential clients at corporate management levels
• Formulation of proposals, quotations - their benefits and highlights
• Handling of monthly comprehensive reports, market trends
• Setting of the fleet management systems
• Advising on Tax benefits to our clients
• Annual reviews and analyzing of annual financial statements
• Analysis of cashflow forecasts, management accounts and determining risk towards lending, make the necessary recommendations
• First year in operation, achieved 65 % above target; maintain and achieve monthly set targets
• Handling promotions and assisting in Golf days for Corporate / commercial clients
• The following year transferred to Stannic Western Cape region
REASON FOR LEAVING: To start own business in Human Development &
Motivation through the purchase of a franchise.
Home Executive - caring for children 1982 - 1983
7. MUSGROVE & WATSON CASTLEMARINE TRAVEL 1979 - 1982
(American Express / Thomas Cook)
PUBLIC RELATIONS & CORPORATE BUSINESS DEVELOPMENT OFFICER
Job description and responsibilities:
• To market and promote the company to the corporate section
• Prospect new business and gain market share in the industry
• To maintain a high level of service to existing clients and VIP's
• Average call rate on existing and prospective clients - 110 per month
• Set corporate credit line facilities for blue chip clients
• Put incentive programmes in place for large corporate accounts
• Handle conferences, conventions, promotions and educational trips abroad
REASON FOR LEAVING: I was expecting my first child, stayed at home.
8. UTA FRENCH AIRLINES (NOW AIR FRANCE) 1973 - 1979
ASSISTANT PUBLIC RELATIONS OFFICER
Job description and responsibilities:
• Assisting and handling all public relations issues: advertising campaigns / client and travel agency liaison / VIP assistance when traveling abroad
• Promotions: assisting at all UTA promotions; the UTA Handicap, golf days, French trade promotions
• Marketing / sales and press liaison
• Menu planning for the Aircraft Public Relations Passenger Services
• Assisting VIP's with ticket issues and check ins to overseas destinations and departures left on time for Paris
• French Translator when required
• Airline crew liaison
• General administration
• Assisting at Passenger services flight check-ins
REASON FOR LEAVING: Left to travel abroad for three months then joined Musgrove and Watson Castlemarine Travel.
REFERENCE CHECK
COMPANY : STANNIC - DIVISION OF THE STANDARD BANK GROUP
CANDIDATE FULL NAME JENNY KILIAN
NAME OF REFEREE : MR BRIAN HARDIE
DESIGNATION / POSITION : REGIONAL MANAGER - WESTERN CAPE / ASSISTANT GENERAL MANAGER SA
CELL NUMBER : 083 695 4602
1. Did she report to you directly? YES, WHEN I WAS REGIONAL MANAGER WESTERN CAPE
2. If NO, to whom did she report? -
3. Dates of employment confirmed? CONFIRMED. AS PER CV.
4. What was her position within the company? SENIOR BUSINESS DEVELOPMENT OFFICER
TECHNICAL / JOB CONTENT
1. List key functions : AS PER CV.
2. Abilities in these areas : EXCELLENT. JENNY HAS SOUND KNOWLEDGE IN THE FINANCIAL SERVICES ARENA. HER NEGOTIATION / PRESENTATION AND TECHNICAL SKILLS ARE OF THE HIGHEST STANDARD.
3. Computer packages used : MS OFFICE
4. How would you rate her computer skills? VERY GOOD.
:
5. Ability to meet deadlines and complete tasks timeously? JENNY'S ABILITY TO MEET DEADLINES AND COMPLETION OF HER TASKS WERE EXCELLENT. A VERY STRONG INDIVIDUAL / STRONG TIME MANAGEMENT SKILLS COMPLIMENT HER ABILITIES.
6. Handling of pressure : EXCELLENT CLEAR HEADED AND THOROUGH.
COMMUNICATION
1. How many people reported to her? NONE.
2. Describe her management skills / style? JENNY'S FULL POTENTIAL HAS NOT BEEN MAXIMISED. SHE IS A STRONG LEADER / CONFIDENT / SHE WOULD MAKE AN IDEAL MANAGER. SHE HAS EXCELLENT INTERPERSONAL AND COMMUNICATIONS SKILLS.
3. How did she relate to:
Colleagues : EXCELLENT.
Management : EXCELLENT
Customers : EXCELLENT / A VERY SERVICE ORIENTATED PERSON / ALWAYS GIVING OF HER BEST.
QUALIFICATIONS
Any degrees / diplomas of which you are aware? JENNY HAS DONE NUMEROUS COURSES FROM HUMAN DEVELOPMENT / MOTIVATIONAL / SELLING SKILLS AND I AM AWARE THAT
HONESTY / RELIABILITY
1. Was she always punctual? : YES
2. Was she reliable? : YES, ONE OF THE MOST RELIABLE PEOPLE I KNOW.
3. Level of absenteeism? : NEVER
4. Was there anything negatively affecting her work regarding: JENNY IS ONE OF THE MOST POSITIVE PEOPLE I KNOW / ALWAYS GOAL ORIENTATED / FOCUSED AND WHEN TIMES WERE TOUGH, SHE ALWAYS SAW IT AS A CHALLENGE.
a) Domestic Problems : NONE
b) Health : NO PROBLEMS THAT I KNOW OF.
c) Drinking / Drugs : NONE.
5. Did she work with cash and, if so, how much? N/A
6. How would you rate her on honesty? A VERY HONEST, TRUSTWORTHY PERSON WITH A HIGH VALUE SYSTEM.
STRENGTHS / WEAKNESSES
1. List at least three strengths:
• STRONG INTERPERSONAL AND COMMUNICATION SKILLS
• PUBLIC SPEAKING ABILITIES - VERY CONFIDENT AND ELOQUENT AND A COMMANDING PRESENCE
• PRESENTATION AND NEGOTIATION SKILLS
• RELATIONSHIP BUILDING
• FRIENDLY AND POSITIVE MANNER
2. List weaknesses / areas for improvement: -
REASON FOR HER LEAVING / RECOMMENDATION
1. State her reason for leaving : JENNY'S FULL POTENTIAL IS NOT BEING REALISED IN HER CURRENT POSITION.
2. Would you re-employ her? : MOST DEFINITELY, WITHOUT A DOUBT.
3. If NO, why? : -
4. Would you recommend her for other employment? MOST DEFINITELY, WITHOUT THE SLIGHTEST HESITATION.
GENERAL
Is there any further information that you would like to add? JENNY WORKED FOR ME FOR A NUMBER OF YEARS AND PERFORMED HER JOB WELL. ALWAYS GIVING 200 %. I RECOMMEND HER HIGHLY AS I BELIEVE SHE WOULD BRING VALUE TO AN INDUSTRY SHE KNOWS VERY WELL.
SHOULD YOU WISH TO SPEAK TO ME DIRECTLY, FEEL FREE TO MAKE CONTACT WITH ME.
REFERENCE - LYNNE FROST - MANAGING DIRECTOR - TOWER GROUP
"Jenny has exceptional natural sales skills. She has the ability to forge and maintain contacts at a very high level. She is articulate and intelligent and is always very well presented. On a personal note she is a warm, family-orientated person who is very involved with her church." November 16, 2007
Lynne Frost, Managing Director, Tower Group
CONFIDENTIAL PERSONAL PROFILE -
PERSONAL DETAILS
CANDIDATE : Jennifer Ann Kilian "Jenny"
IDENTITY NUMBER : 5501110123082
NATIONALITY : South African
LANGUAGES : English, French and Afrikaans
RESIDENTIAL AREA :Sandton
AVAILABILITY : to be negotiated
CONTACT DETAILS : 083 758 6450
ACADEMIC BACKGROUND
1969 - 1971 : ST CYPRIANS SCHOOL
(Cape Town)
1972 : PARKTOWN CONVENT
(Johannesburg)
TERTIARY EDUCATION
DAMELIN MANAGEMENT
DIPLOMA; PUBLIC RELATIONS & MARKETING
(With distinctions)
TRAINING COURSES COMPLETED
• Sales - Tom Hopkins Selling Skills Programme
• Sales - Spin Selling Skills Course
• Sales - Consumer Selling Skills Course
• Fleet Management & Full maintenance Leasing Systems
• Business Management
• Financial - Calculator HP12C Elementary
• Financial - Advanced Calculator HP12C
• Financial - Basic Balance Sheet
• Financial - Basic Accounting Principles
• Financial - Principles of Lending
• Financial - Understanding Financial Statements
• Time Management
• ACA - Ideal Lifestyle Programme - Human Development / Motivation / Leadership Management
• ACA - Sales PRO Selling Skills
• Peak Performance Training Programme
• AIPSC Exam
• Tender Workshop
COMPUTER LITERACY
Very proficient in the MS Office Suite - Word/Excel/Powerpoint/ Outlook/Internet / Photoshop etc
ACHIEVEMENTS & MEMBERSHIPS
Achievements
• Director - Recruitment & Human Resources Silo - Board of Calling the Cape 2005
• BEE Mentorship Program
• Cape Learning Festival
Memberships
• Calling the Cape Initiative
• Institute of Credit Management
• Business Woman's Association (BWA)
• Corporate Research Foundation (CRF)
• Cape Chamber of Commerce
CAREER SYNOPSIS
COMPANY POSITION HELD DATES
Singer Group
National Business Development Manager
Jan 2010 to Dec2010
Harvey World Travel Blue Planet Group
National Business Development Manager
Nov 2006 - Dec 2009
Tower Group A. Business Development
Executive 1998 - Oct 2006
B. Senior Executive
Consultant
Harry Viljoen Group Offshore Investment Project and Assistant 1997
Nikki Lacey Personnel Executive Consultant 1996
Jenny Kilian & Assoc. Director 1993 - 1995
Stannic Financial Services A. Senior Business
Development Officer
Corporate Western Cape 1984 - 1993
B. Business Development
Officer Fleet Management
Eastern Free State
Home Executive - caring for children 1982 - 1983
Musgrove & Watson Castlemarine Travel (American Express ) Public Relations & Corporate Business Development Officer 1979 - 1982
UTA French Airlines (now AIR FRANCE) Assistant Public Relations Officer 1973 - 1979
CAREER HISTORY
1. XL EMBASSY TRAVEL - SINGER GROUP OF COMPANIES
NATIONAL BUSINESS DEVELOPMENT MANAGER Jan 2010 to current
Job Description & responsibilities
• You will develop new business relationships, generate and negotiate new income .
• Presenting the company to potential clients through direct communication in face to face meetings, telephone calls and emails.
• 80% of your time out of the office in meetings.
• Preparation of weekly territory planner and activity reports.
• Travel from time to time as an when required and expected from time to time.
• Responsible for lead generation and appointment setting.
• Actively and successfully manage the sales process: lead generation negotiation and closing.
• Key account management .
• Possess drive, motivation and acute attention to detail in ensuring all sales opportunities captured and explored complex large pitches and strategies.
• Responsible for new business, and are expected to self manage.
• Develop Sales/Business Development Strategy going forward
• Study business trends in the industry .
• Competitor activity/intelligence.
• Modifications to the Service level agreements where required.
• Designing travel policies for clients.
• Reassess all current presentations and create new ones if required on MS Office Suite.
• Put Company Profiles together.
• Manage corporate events.
• Represent the company where required functions, events, conferences, road shows etc in order to gain new business opportunities , leads and contacts.
• Managing and maintaining a pipeline and ensuring all sales administration and documentation is in line within company policy requirements .
• Responding to tenders and requests for information in a timely manner
Create and be accountable for all client proposals & documentation.
• A thorough understanding of clients marketing objectives including their return on investment for using our company and providing them with cost effective solutions in order to meet the objectives of gaining business.
• Keeping abreast of issues affecting the business, i.e. self booking tools.
Attributes
• A person of value - honesty, integrity, initiative and creative approach to
problem solving shines through.
• An inspiration to your colleagues, you are a tenacious, driven and highly motivated sales professional with a proven
• Experience of selling to "Blue Chip" companies at director level,
with a strong empathy for people.
• Hungry for success and with a committed motivation to getting things done,
• Always place the client at the centre of everything you do.
Skills, Knowledge and Experience required:
• Proven success in your sales ability and demonstrable full knowledge of the sales process.
• Confident negotiator and ability to 'close the deal'.
• Strong client management skills and ability to keep promises.
• Capable of hands on problem-solving, with ability to generate ideas and solutions.
• A positive and determined approach to researching and analysing new business opportunities
• Ability to use own initiative and pay close attention to detail.
• Ability to cope with competing demands and to prioritise tasks.
• Ability to delegate as and when required.
• Strong communication skills in all forms including written, oral, email, telephone, and presentation].
• Excellent organizational and time management skills.
• A positive attitude to dealing with people.
• Capable of working independently, and having responsibility as an individual.
• Confidence to present a tailored presentation to potential client team by effectively using a range of presentation skills i.e. body language, voice tone etc.
• Ability to deliver a tailored sales process to achieve targets /KPI's by generating leads, asking probing questions,
• using most appropriate features & benefits based on clients needs and matching with a tailored solution
• Ability to identify new business opportunities using relevant research tools / sector specific targeting and cold calling
• Ability to manage and maintain accurate and accessible tailored documentation i.e. Presentations / proposals to meet clients needs
• Ability to co-ordinate the pitch process by effectively providing the relevant teams with a summary of clients technical and marketing needs in order to obtain relevant assessment strategy recommendations
2. HARVEY WORLD TRAVEL BLUE PLANET GROUP Nov 2006 to Dec 2009
NATIONAL BUSINESS DEVELOPMENT MANAGER
Job Description and responsibilities:
• To Set up Corporate Division
• Manage Corporate portfolio within each branch
• Market & promote Harvey World Travel Blue Planet Group
• Presentation to all potential corporate clients
• Manage all national corporate clients and visit regularly
• Compilation of Sales & Marketing Strategy
• Allocation of Corporate Travel Accounts to all branches and consultants
• Monitoring of all Key accounts on 24 hour basis
• New Business Development - Corporate Travel
• Setting up of corporate agreements on behalf of our clients
• Preparation and execution of all Corporate Travel Tenders
• Research and development
• Quality Assurance & client services
• Sourcing of new business opportunities - conferencing & incentives
2. THE TOWER GROUP April 1998 -Oct 2006
A. BUSINESS DEVELOPMENT EXECUTIVE
B. SENIOR EXECUTIVE CONSULTANT
Job description and responsibilities:
A. BUSINESS DEVELOPMENT EXECUTIVE
• To market, promote Tower Group in the corporate environment
• Set up the New Business Development division, due to success they have set up New Business in Johannesburg and Durban
• New Business Development : temporary, contract, permanent and outsourced business
• Handling of various projects within the Corporate and call centre industry
• Keep up to date new business development, trends and prevailing income levels
• Preparation of Request for Information document in the tender process on a National Scale
• Compilation of sales & marketing strategy.
• Research
• Quality assurance
• Client services
• Sourcing new business opportunities
• Meeting Monthly targets
B. SENIOR FINANCIAL EXECUTIVE CONSULTANT
• To market and sell various products and services of Tower Recruitment Group within the financial division, to an existing and potential corporate client base at senior management level
• Exclusive agreements / executive search assignments / interim management
• Advert response handling
• Placement of executive and middle management in the financial arena
• Head hunting
• Provide our clients both existing and potential clients with a level of service
• Personality profile analysis
• Preparation of advertisements for the daily and weekly newspapers and Financial Mail publications
• Extensive interviewing of candidates (competency based)
• Meeting of monthly targets
REASON FOR LEAVING: I was headhunted by Harvey World Travel Blue Planet Group to join them as their National Business Development Manager. It was time for a new and exciting challenge.
3. HARRY VILJOEN GROUP 1997
OFFSHORE INVESTMENT PROJECT AND ASSISTANT
Job description and responsibilities:
• To assist Harry Viljoen during the time he became Western Province Rugby Coach with the affairs of the businesses as 95 % of his time was taken up with preparing the Western Province Rugby team for the Currie Cup
• Handled various projects namely putting together an offshore presentation for the Marketing Department
REASON FOR LEAVING: Completion of Project.
4. NIKKI LACEY PERSONNEL 1996
EXECUTIVE CONSULTANT
Job description and responsibilities:
• Market and sell various products and services provided by the company and assist in the recruitment process
• Interviewing
• Personality profile analysis
• Placement of permanent staff in senior management
• Executive search / headhunting
REASON FOR LEAVING: Relocation back to Cape Town from Gauteng.
5. JENNY KILIAN & ASSOCIATES C.C.. 1993 - 1995
DIRECTOR
Job description and responsibilities:
• Marketing and selling of various Human Development Training Programmes namely The Ideal Lifestyle Programme / Peak Performance / sales training to our corporate Executives and individual clients
• To train through the facilitation process the various principles thereof
• Seminars to various groups: large corporates, i.e. Nestle / Community groups / Interact / Rotary
• Public speaking events, i.e.: Border cricket team - Eastern Cape
• Presentations at senior management levels
REASON FOR LEAVING: Closed the business as it was a franchise. The company closed down as a results lost revenue.
6. STANNIC FINANCIAL SERVICES/STANDARD BANK 1984 - 1993
A. SENIOR BUSINESS DEVELOPMENT OFFICER
(CORPORATE WESTERN CAPE) 1985 - 1993
B. BUSINESS DEVELOPMENT OFFICER (FLEET
MANAGEMENT EASTERN FREE STATE) 1984 - 1985
Job description and responsibilities:
A. SENIOR BUSINESS DEVELOPMENT OFFICER (
CORPORATE WESTERN CAPE)
• To market and prospect new business within the corporate asset base financing framework
• To service existing clients and building relationships
• To market and sell various products to be both existing and prospective clients
• Prospecting new business and identifying new markets
• Conduct annual reviews and analyzing of annual financial statements, cashflow forecasts, management accounts, determining risk towards lending, looking at trends and ratios, making the necessary recommendations to establish credit line facilities and general lending
• Financial management consulting
• Management buy-outs financing
• Promotions - golf days
• Presentations at corporate management levels
B. BUSINESS DEVELOPMENT OFFICER (FLEET MANAGEMENT)
• Responsible for establishing the fleet management and full maintenance leasing department for the Eastern Free State
• Marketing of fleet management and full maintenance leasing to existing corporate clients
• Generating new business
• Servicing existing clients and building relationships
• Presentations to both existing and potential clients at corporate management levels
• Formulation of proposals, quotations - their benefits and highlights
• Handling of monthly comprehensive reports, market trends
• Setting of the fleet management systems
• Advising on Tax benefits to our clients
• Annual reviews and analyzing of annual financial statements
• Analysis of cashflow forecasts, management accounts and determining risk towards lending, make the necessary recommendations
• First year in operation, achieved 65 % above target; maintain and achieve monthly set targets
• Handling promotions and assisting in Golf days for Corporate / commercial clients
• The following year transferred to Stannic Western Cape region
REASON FOR LEAVING: To start own business in Human Development &
Motivation through the purchase of a franchise.
Home Executive - caring for children 1982 - 1983
7. MUSGROVE & WATSON CASTLEMARINE TRAVEL 1979 - 1982
(American Express / Thomas Cook)
PUBLIC RELATIONS & CORPORATE BUSINESS DEVELOPMENT OFFICER
Job description and responsibilities:
• To market and promote the company to the corporate section
• Prospect new business and gain market share in the industry
• To maintain a high level of service to existing clients and VIP's
• Average call rate on existing and prospective clients - 110 per month
• Set corporate credit line facilities for blue chip clients
• Put incentive programmes in place for large corporate accounts
• Handle conferences, conventions, promotions and educational trips abroad
REASON FOR LEAVING: I was expecting my first child, stayed at home.
8. UTA FRENCH AIRLINES (NOW AIR FRANCE) 1973 - 1979
ASSISTANT PUBLIC RELATIONS OFFICER
Job description and responsibilities:
• Assisting and handling all public relations issues: advertising campaigns / client and travel agency liaison / VIP assistance when traveling abroad
• Promotions: assisting at all UTA promotions; the UTA Handicap, golf days, French trade promotions
• Marketing / sales and press liaison
• Menu planning for the Aircraft Public Relations Passenger Services
• Assisting VIP's with ticket issues and check ins to overseas destinations and departures left on time for Paris
• French Translator when required
• Airline crew liaison
• General administration
• Assisting at Passenger services flight check-ins
REASON FOR LEAVING: Left to travel abroad for three months then joined Musgrove and Watson Castlemarine Travel.
REFERENCE CHECK
COMPANY : STANNIC - DIVISION OF THE STANDARD BANK GROUP
CANDIDATE FULL NAME JENNY KILIAN
NAME OF REFEREE : MR BRIAN HARDIE
DESIGNATION / POSITION : REGIONAL MANAGER - WESTERN CAPE / ASSISTANT GENERAL MANAGER SA
CELL NUMBER : 083 695 4602
1. Did she report to you directly? YES, WHEN I WAS REGIONAL MANAGER WESTERN CAPE
2. If NO, to whom did she report? -
3. Dates of employment confirmed? CONFIRMED. AS PER CV.
4. What was her position within the company? SENIOR BUSINESS DEVELOPMENT OFFICER
TECHNICAL / JOB CONTENT
1. List key functions : AS PER CV.
2. Abilities in these areas : EXCELLENT. JENNY HAS SOUND KNOWLEDGE IN THE FINANCIAL SERVICES ARENA. HER NEGOTIATION / PRESENTATION AND TECHNICAL SKILLS ARE OF THE HIGHEST STANDARD.
3. Computer packages used : MS OFFICE
4. How would you rate her computer skills? VERY GOOD.
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5. Ability to meet deadlines and complete tasks timeously? JENNY'S ABILITY TO MEET DEADLINES AND COMPLETION OF HER TASKS WERE EXCELLENT. A VERY STRONG INDIVIDUAL / STRONG TIME MANAGEMENT SKILLS COMPLIMENT HER ABILITIES.
6. Handling of pressure : EXCELLENT CLEAR HEADED AND THOROUGH.
COMMUNICATION
1. How many people reported to her? NONE.
2. Describe her management skills / style? JENNY'S FULL POTENTIAL HAS NOT BEEN MAXIMISED. SHE IS A STRONG LEADER / CONFIDENT / SHE WOULD MAKE AN IDEAL MANAGER. SHE HAS EXCELLENT INTERPERSONAL AND COMMUNICATIONS SKILLS.
3. How did she relate to:
Colleagues : EXCELLENT.
Management : EXCELLENT
Customers : EXCELLENT / A VERY SERVICE ORIENTATED PERSON / ALWAYS GIVING OF HER BEST.
QUALIFICATIONS
Any degrees / diplomas of which you are aware? JENNY HAS DONE NUMEROUS COURSES FROM HUMAN DEVELOPMENT / MOTIVATIONAL / SELLING SKILLS AND I AM AWARE THAT
HONESTY / RELIABILITY
1. Was she always punctual? : YES
2. Was she reliable? : YES, ONE OF THE MOST RELIABLE PEOPLE I KNOW.
3. Level of absenteeism? : NEVER
4. Was there anything negatively affecting her work regarding: JENNY IS ONE OF THE MOST POSITIVE PEOPLE I KNOW / ALWAYS GOAL ORIENTATED / FOCUSED AND WHEN TIMES WERE TOUGH, SHE ALWAYS SAW IT AS A CHALLENGE.
a) Domestic Problems : NONE
b) Health : NO PROBLEMS THAT I KNOW OF.
c) Drinking / Drugs : NONE.
5. Did she work with cash and, if so, how much? N/A
6. How would you rate her on honesty? A VERY HONEST, TRUSTWORTHY PERSON WITH A HIGH VALUE SYSTEM.
STRENGTHS / WEAKNESSES
1. List at least three strengths:
• STRONG INTERPERSONAL AND COMMUNICATION SKILLS
• PUBLIC SPEAKING ABILITIES - VERY CONFIDENT AND ELOQUENT AND A COMMANDING PRESENCE
• PRESENTATION AND NEGOTIATION SKILLS
• RELATIONSHIP BUILDING
• FRIENDLY AND POSITIVE MANNER
2. List weaknesses / areas for improvement: -
REASON FOR HER LEAVING / RECOMMENDATION
1. State her reason for leaving : JENNY'S FULL POTENTIAL IS NOT BEING REALISED IN HER CURRENT POSITION.
2. Would you re-employ her? : MOST DEFINITELY, WITHOUT A DOUBT.
3. If NO, why? : -
4. Would you recommend her for other employment? MOST DEFINITELY, WITHOUT THE SLIGHTEST HESITATION.
GENERAL
Is there any further information that you would like to add? JENNY WORKED FOR ME FOR A NUMBER OF YEARS AND PERFORMED HER JOB WELL. ALWAYS GIVING 200 %. I RECOMMEND HER HIGHLY AS I BELIEVE SHE WOULD BRING VALUE TO AN INDUSTRY SHE KNOWS VERY WELL.
SHOULD YOU WISH TO SPEAK TO ME DIRECTLY, FEEL FREE TO MAKE CONTACT WITH ME.
REFERENCE - LYNNE FROST - MANAGING DIRECTOR - TOWER GROUP
"Jenny has exceptional natural sales skills. She has the ability to forge and maintain contacts at a very high level. She is articulate and intelligent and is always very well presented. On a personal note she is a warm, family-orientated person who is very involved with her church." November 16, 2007
Lynne Frost, Managing Director, Tower Group
