Aphiwe Mgoqi
I'm a dedicated, hard work and goal oriented individual who always eager to make better in life.
NETWORKING: LAN/WAN AND DESKTOP SUPPORT
Cisco IP Phone Network connectivity troubleshooting, ping, tracert, telnet.
Investigating, diagnosing and resolve all network problems.
Providing first line Support to clients both remotely and telephonically, providing 2nd line and third Support.
Work On-site
Patching and Network cabling
Installing, configuring network printers and local printers.
Installation/updating of desktop software.
Resolving issues related to application customisation
Remote Desktop connection.
Call logging system
Configuring and troubleshouting hardware devices and drivers.
Installing and configuring 3Gs, VPNC.
Liaising with other IT Senior specialist if theres any technical issue.
Installing Operating system Win Xp, Vista, 7, 8 and 8.1.
Imaging and Re-imaging PCs using Symantec Ghost cast 11.5v on a network using Win Server 2008 or on DVD or USB.
Instaliing Ms office,Ms office 365, adobe reader etc.
Administering LANs, WANs internet/intranet, and voice networks.
Cisco switches configurations (IOS and CatOS).
VLAN,VTP and STP
Configure data points to correct vlans on access switches.
Maintain, configure Wi-Fi AP
Do monthly updates on network devices.
Document network problems and changes working in diverse management environments.
Ensure all Network devices Backups are done on a daily basis on.
SERVER ADMINISTRATOR
Re-installation and configuration of server
Windows Server operating system (Windows 2003,2008 & 2012).
Managing and troubleshooting access to share folder.
Managing of User Accounts,Exchange/Active Directory server.
Information Security (Access control, Permissions)
Control And document of all server updates and changes.
Create a backup and recovery policy.
Troubleshoting system startup and user login problems.
Configuring and troubleshooting outlook, Mail Archive.
Confige DHCP, Assign Static IP address, Setting DNS.
Deployment and maintainance of Anti-Virus and configuring it to obtain updates from server.
Virtualisation (VMware and Win server 2012 Hyper V).
Installing and manage Pastel.
NETWORKING: LAN/WAN AND DESKTOP SUPPORT
Cisco IP Phone Network connectivity troubleshooting, ping, tracert, telnet.
Investigating, diagnosing and resolve all network problems.
Providing first line Support to clients both remotely and telephonically, providing 2nd line and third Support.
Work On-site
Patching and Network cabling
Installing, configuring network printers and local printers.
Installation/updating of desktop software.
Resolving issues related to application customisation
Remote Desktop connection.
Call logging system
Configuring and troubleshouting hardware devices and drivers.
Installing and configuring 3Gs, VPNC.
Liaising with other IT Senior specialist if theres any technical issue.
Installing Operating system Win Xp, Vista, 7, 8 and 8.1.
Imaging and Re-imaging PCs using Symantec Ghost cast 11.5v on a network using Win Server 2008 or on DVD or USB.
Instaliing Ms office,Ms office 365, adobe reader etc.
Administering LANs, WANs internet/intranet, and voice networks.
Cisco switches configurations (IOS and CatOS).
VLAN,VTP and STP
Configure data points to correct vlans on access switches.
Maintain, configure Wi-Fi AP
Do monthly updates on network devices.
Document network problems and changes working in diverse management environments.
Ensure all Network devices Backups are done on a daily basis on.
SERVER ADMINISTRATOR
Re-installation and configuration of server
Windows Server operating system (Windows 2003,2008 & 2012).
Managing and troubleshooting access to share folder.
Managing of User Accounts,Exchange/Active Directory server.
Information Security (Access control, Permissions)
Control And document of all server updates and changes.
Create a backup and recovery policy.
Troubleshoting system startup and user login problems.
Configuring and troubleshooting outlook, Mail Archive.
Confige DHCP, Assign Static IP address, Setting DNS.
Deployment and maintainance of Anti-Virus and configuring it to obtain updates from server.
Virtualisation (VMware and Win server 2012 Hyper V).
Installing and manage Pastel.