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Today's top stories
African markets emerge on global retail development index

The 2015 Global Retail Development Index (GRDI), published by AT Kearney, places three sub-Saharan countries in the top 30 - Botswana #18, Nigeria #23 and Angola #30...

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Customer experience F-Words

Chantel Botha

When customer experience is introduced into a corporate strategy or dusted off, when it has been there all along, as a part of a strategy review, it can be a daunting task...

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New report indicates mobile showrooming may encourage sales

If, as a retailer, you have spent the last few years losing sleep over showrooming, then the results of the latest TNS Global study might be a surprise...

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Biz Takeouts
[Biz Takeouts Lineup] 133: Oculus VR with Hero Film and Wonderland Creative
Tune in to the Biz Takeouts Marketing & Media radio show, 4 June 2015, from 9-10am, as show host Warren Harding chats to Graeme Lipschitz and Brendan Stein... read more>>
Hospitality
New view on Open Door at Constantia Uitsig
In Constantia Uitsig, at the former River Café premises, Neil Grant and business partner Barry Engelbrecht of Burrata and Bocca have opened the Open Door Restaurant... read more>>
Logistics
Click-and-collect pick-up point partnership a success
FreshStop at Caltex has partnered with Pargo to facilitate online purchase deliveries across the country with the stores becoming Pargo parcel pick-up points for customers, thereby increasing convenience to consumers... read more>>
Manufacturing
Plastics industry growing, despite challenges
"The South African plastics industry is currently in the throes of one of the most challenging periods in its history" says Anton Hanekom, Executive Director of Plastics|SA... read more>>
International
Intelsat partners with BT to support content distribution for BBC World Services
Intelsat S.A., the world's leading provider of satellite services, and BT Group confirmed that BT has renewed and expanded services on three Intelsat satellites... read more>>
Matt Eastwood is 2015 Print, Poster & Billboard jury president at LIA
Matt Eastwood is the 2015 Print, Poster & Billboard jury president at the London International Awards (LIA). He joined J. Walter Thompson as Worldwide Chief Creative Officer in July 2014... read more>>
Facebook opens new artificial intelligence lab in Paris
PARIS, FRANCE: Facebook on Tuesday announced the opening of a new artificial intelligence lab in Paris to expand a push to make its online social network smarter and more profitable... read more>>
More International
Government news
SA to host AU Summit
PRETORIA: South Africa will from Sunday host the 25th Assembly of Heads of State and Government of the African Union (AU)... read more>>
Safa taking legal route against Sunday newspaper

Nthambeleni Gabara

The South Africa Football Association (Safa) is currently seeking legal action against the Sunday Independent following the publishing of what it says is a "not only misleading, but false and defamatory" article, last Sunday... read more>>
Govt observing test licenses given to broadcasters

Nthambeleni Gabara

Government is observing the test licences given to broadcasters to see if they will broadcast using Digital Audio Broadcasting (DAB) or Digital Radio Mundial (DRM), says Communications Minister Faith Muthambi... read more>>
More Government news
Jobs offered


New events to diarise
Customer experience workshop - Cape Town
The Focus Group - 18 Jun 2015 to 19 Jun 2015, Cape Town

Cashless Payments Summit
Mogorosi Communications - 25 Jun 2015 to 26 Jun 2015, Johannesburg

Wild at Heart Absa Kirkwood Wildsfees
Wildsfees - 26 Jun 2015 to 28 Jun 2015, Kirkwood

Supply Chain and Logistics Summit 2015
Knowledge Integration Web (Pty) Ltd - 30 Jul 2015 to 31 Jul 2015, Johannesburg

Winelands Bridal Fair 2015
Donato Events - 1 Aug 2015 to 2 Aug 2015, Stellenbosch

5th Telecom CEM, CRM and Loyalty Summit
Fexton Conferences - 17 Aug 2015 to 18 Aug 2015, Johannesburg

2015 All Africa Business Leaders Awards
ABN Productions - 26 Aug 2015, Lagos | 17 Sep 2015, Nairobi | 1 Oct 2015, Johannesburg | 13 Nov 2015, Johannesburg

China Homelife Fair South Africa
1 Sep 2015 to 3 Sep 2015, Johannesburg

SEAexpo 2015
C-Major Productions - 4 Sep 2015 to 5 Sep 2015, Johannesburg

Matjhabeng Bridal Expo
Abanqobi Concepts - 12 Sep 2015, Welkom

Upcoming events
NextTen Customer Experience Management - 4 Jun 2015 to 5 Jun 2015, Cape Town | 11 Jun 2015 to 12 Jun 2015, Johannesburg
A best next practice workshop delivered by two of the world's leading experts in customer experience management and customer loyalty. Read more >>


How to plan for and manage a product recall crisis
Deon Binneman - The Reputation Go-to Guy - 4 Jun 2015, Johannesburg

Xtraordinary Women - Somerset West
XtraOrdinaryWomen - 4 Jun 2015, Cape Town

Quotes
David Brinkley
"A successful man is one who can lay a firm foundation with the bricks others have thrown at him."

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  Twitter
@Unilever
RT @PaulPolman: Sub-Saharan #Africa has amongst the highest proportion of #entrepreneurs in the world @GEMConsortium #WEFAfrica15 http://t.... - Wed Jun 03
@hootsuite
How to create buyer personas using social media data: http://t.co/0x4qJBvfAP http://t.co/L9x2gxmbfH - Wed Jun 03
@JHBPRGirl
RT @africaprogress: Africa Progress Report - Launching 5 June 2015 https://t.co/5cxlGx2ca5 - Wed Jun 03
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