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| CEO and founding partner of MetropolitanRepublic Group company, 8909 Digital, CiarĂ¡n McKivergan, has just two questions for small and medium-sized retailers: "With many businesses closing down and bricks and mortar stores shutting their doors, are you online and - if you aren't - why the hell not?"... read |
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| CRAIG DUGGAN The desire for cashless transactions - driven by the ongoing fear of Covid-19 infection - is as prevalent in the informal sector as anywhere else. What is needed is a way to make these a reality...read |
| | BRETT ROGERS Brett Rogers explores the edges of culture and how things are changing, providing valuable insights for brands wanting to understand who and what is shaping culture...read |
| | As businesses strategise over the best way to deal with the Covid-19 pandemic, they cannot afford to lose sight of the importance of sustaining the best customer experience and service quality - and loyalty programmes are central to this.read |
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CRM |
| The widespread shift to home deliveries is set to outlast the Covid-19 pandemic, making the last mile even more critical to customer satisfaction and repeat business. Read |
E-commerce |
| BORIS DZHINGAROV, ISSUED BY MONETARY LIBRARY The quarantine and subsequent removing of restrictions have continued to help e-commerce sales in the latter half of the spring... Read |
Africa |
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| Across Africa and in partnership with NGOs, Coca-Cola in Africa has been deploying a range of resources to support governments, communities and local economies in their urgent efforts to contain the spread and impact of the Coronavirus since its outbreak on the continent... Read |
International |
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| According to the latest Catalina data, strong upticks in numerous categories show that shoppers continue making fewer trips to grocery and drug stores, while spending more per visit... Read |
Quotes |
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Michael Jordan "My attitude is that if you push me towards something that you think is a weakness, then I will turn that perceived weakness into a strength." |
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