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Wed 1 August 2018
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5 ways bricks-and-mortar shops can survive the onslaught of e-commerce

CLAIRE MCCAMLEY

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Appletiser wins over Spanish palates
Homegrown lightly sparkling juice brand, Appletiser, has successfully launched in Spain with further expansion across Western Europe and the Americas on the cards... read
Maximising ROI without compromising on CX - top tips

WYNAND SMIT

Business-wide strategies are complex - each department operates with structured KPIs that may include boosting profitability, customer feedback ratings, or a host of other criteria - the trick is to ensure that all these departments operate in concert with each other... read
Women's Month
WoWSA Fest to celebrate women of wine
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CRM
#CEMAfrica2018: Why CX is the only competitive advantage left

LEIGH ANDREWS

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#CEMAfrica2018: "Customer experience is the next competitive battlefield"

LEIGH ANDREWS

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FMCG
Business
Israel's plan to accelerate innovation in sports tech

LAUREN HARTZENBERG

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Bata
Since 1894, The Bata Group remains one of the world's leading manufacturers and retailers of quality footwear. Bata South Africa represents one of 70 countries worldwide with a Bata presence.
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