Spaza shops are receiving a much-needed leg-up into the 21st century with the availability of electronic POS terminals for those operating in rural areas. We see what it takes to make a successful online shopping site, while Charles Mburugu points out those things you should avoid in the e-commerce design process. Leron Varsha considers the key issues when investing in brands; and Mark Hiller advises us on how to simplify retail sales administration - it'll get those all-important sales people back on the floor and turning more profit. Speaking of floors, I take a look at the importance of fitting the right floors for your store's needs (and image). In the upcoming events circle, we have the SACSC Congress, the inaugural Global Food Safety Initiative focus day, and annual CGCSA Summit. Have an amazing week!
Shan Radcliffe, Group Head - Retail (@Biz_Retail)
Image courtesy of domdeen / FreeDigitalPhotos.net.

PS Don't forget to check out the latest cartoon by Rico in our weekly Cartoons showcase!

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