In research this past week, we see why consumers buy what they do, how more and more retailers are turning to loyalty programmes to retain customers and that SA is still leading the continent in the e-commerce game. Events coming up include the Free State's very first Wine Show in a couple of weeks, the annual Congress of the SA Council of Shopping Centres in September, and the RetailTech Forum this October. Should franchisors treat their franchisees as children, and likewise, should franchisees look to their franchisors as parents? Today, Patrick Nebuloni discusses this business relationship dynamic in this fast-growing industry. Have a great week!
Shan Radcliffe, Group Head - Retail (@Biz_Retail)

PS Don't forget to check out the latest cartoon by Rico in our weekly Cartoons showcase!

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