In the news this past week, Belinda Clur discusses a new property trend emerging on the continent; Ian Steyn explains why customer engagement strategies need to be properly managed; and Michelle Francis encourages the training of mere brand ambassadors to "grand ambassadors". A big congratulations goes to PriceCheck for bringing home the International BlackBerry App of the Year Award, to all the winners of the Supply Chain Management Education Excellence Awards, and to our very own Portfolio Night Johannesburg winner! Have a great week everyone!
Shan Radcliffe, Group Head - Retail (@Biz_Retail)

PS Don't forget to check out the latest cartoon by Rico in our new weekly Cartoons showcase!

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