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Aphiwe Mgoqi
I'm a dedicated, hard work and goal oriented individual who always eager to make better in life.
Show profile Hide profileNETWORKING: LAN/WAN AND DESKTOP SUPPORT
• Cisco IP Phone Network connectivity troubleshooting, ping, tracert, telnet.
• Investigating, diagnosing and resolve all network problems.
• Providing first line Support to clients both remotely and telephonically, providing 2nd line and third Support.
• Work On-site
• Patching and Network cabling
• Installing, configuring network printers and local printers.
• Installation/updating of desktop software.
• Resolving issues related to application customisation
• Remote Desktop connection.
• Call logging system
• Configuring and troubleshouting hardware devices and drivers.
• Installing and configuring 3Gs, VPNC.
• Liaising with other IT Senior specialist if theres any technical issue.
• Installing Operating system Win Xp, Vista, 7, 8 and 8.1.
• Imaging and Re-imaging PCs using Symantec Ghost cast 11.5v on a network using Win Server 2008 or on DVD or USB.
• Instaliing Ms office,Ms office 365, adobe reader etc.
• Administering LANs, WANs internet/intranet, and voice networks.
• Cisco switches configurations (IOS and CatOS).
• VLAN,VTP and STP
• Configure data points to correct vlans on access switches.
• Maintain, configure Wi-Fi AP
• Do monthly updates on network devices.
• Document network problems and changes working in diverse management environments.
• Ensure all Network devices Backups are done on a daily basis on.
SERVER ADMINISTRATOR
• Re-installation and configuration of server
• Windows Server operating system (Windows 2003,2008 & 2012).
• Managing and troubleshooting access to share folder.
• Managing of User Accounts,Exchange/Active Directory server.
• Information Security (Access control, Permissions)
• Control And document of all server updates and changes.
• Create a backup and recovery policy.
• Troubleshoting system startup and user login problems.
• Configuring and troubleshooting outlook, Mail Archive.
• Confige DHCP, Assign Static IP address, Setting DNS.
• Deployment and maintainance of Anti-Virus and configuring it to obtain updates from server.
• Virtualisation (VMware and Win server 2012 Hyper V).
• Installing and manage Pastel.
NETWORKING: LAN/WAN AND DESKTOP SUPPORT
• Cisco IP Phone Network connectivity troubleshooting, ping, tracert, telnet.
• Investigating, diagnosing and resolve all network problems.
• Providing first line Support to clients both remotely and telephonically, providing 2nd line and third Support.
• Work On-site
• Patching and Network cabling
• Installing, configuring network printers and local printers.
• Installation/updating of desktop software.
• Resolving issues related to application customisation
• Remote Desktop connection.
• Call logging system
• Configuring and troubleshouting hardware devices and drivers.
• Installing and configuring 3Gs, VPNC.
• Liaising with other IT Senior specialist if theres any technical issue.
• Installing Operating system Win Xp, Vista, 7, 8 and 8.1.
• Imaging and Re-imaging PCs using Symantec Ghost cast 11.5v on a network using Win Server 2008 or on DVD or USB.
• Instaliing Ms office,Ms office 365, adobe reader etc.
• Administering LANs, WANs internet/intranet, and voice networks.
• Cisco switches configurations (IOS and CatOS).
• VLAN,VTP and STP
• Configure data points to correct vlans on access switches.
• Maintain, configure Wi-Fi AP
• Do monthly updates on network devices.
• Document network problems and changes working in diverse management environments.
• Ensure all Network devices Backups are done on a daily basis on.
SERVER ADMINISTRATOR
• Re-installation and configuration of server
• Windows Server operating system (Windows 2003,2008 & 2012).
• Managing and troubleshooting access to share folder.
• Managing of User Accounts,Exchange/Active Directory server.
• Information Security (Access control, Permissions)
• Control And document of all server updates and changes.
• Create a backup and recovery policy.
• Troubleshoting system startup and user login problems.
• Configuring and troubleshooting outlook, Mail Archive.
• Confige DHCP, Assign Static IP address, Setting DNS.
• Deployment and maintainance of Anti-Virus and configuring it to obtain updates from server.
• Virtualisation (VMware and Win server 2012 Hyper V).
• Installing and manage Pastel.
