|The Vacation Ownership Association of Southern Africa, VOASA or previously known as the Timeshare Institute of Southern Africa, is a self-regulatory member-based organisation for the shared vacation ownership industry in Southern Africa. |
It was established in 1990 with the core objective to “create, maintain and develop an environment within which long-term viability and growth of vacation ownership, through shared vacation ownership, can be optimally ensured”
Through its ability to self-regulate and control the industry, VOASA has gained the confidence of the Department of Trade and Industry in its ability to instil confidence within all stakeholders and uphold a positive perception by the consumer at large.
A key contributor to VOASA's existence is the protection of consumer rights and the commitment to the ongoing growth of the industry in a positive and organised manner. Its Code of Conduct was introduced through negotiations with the Department of Trade and Industry's Business Practices Committee. The Code outlines the intention to govern business practices by protecting the interests of both consumers and the industry, and promoting an equitable, negotiated balance between the two.