All South Africa daily newsletter - 14 Feb 2017

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BIZ DAILY

ICT

Customer service is not a science, says Cell C CEO

[Jessica Tennant] A simple and common sense message that came across loud and clear at the Ask Afrika Orange Index Conference on Thursday, 9 February 2017 that seems to be the key to success in customer service was to create more real, meaningful human connections... read

Finance

Outsurance in new push with digital experts

Hanna Ziady

In its latest push to diversify beyond insurance, Outsurance has hired a team of digital financial services experts from Take Your Money Everywhere (Tyme), the mobile payment provider... read

Marketing & Media

Nando's partners with Touch Central to engage with millennials

There is a growing body of research that attempts to analyse and understand the newest generation of employees and consumers. You can find advice on how to sell to them, talk to them and how to manage their expectations. But is anyone actually asking them? read

Retail

‘Love Index' shows South Africans still romantic at heart

The annual ‘Mastercard Love Index' reveals South African shoppers feel loved and are spending more on Valentine's Day... read

CSI & Sustainability

Lobster crash erodes West Coast way of life

Craig Dodds

Minister Senzeni Zokwana accused of reneging on recovery plan... read

Agriculture

Poisonous fungus gets into food and eats away at health

A researcher from North West University has raised the alarm over the high levels of mycotoxins in the food we eat on the African continent. Affected foods potentially include... read

Logistics & Transport