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 | JOHN WATLING Consumers don't want just products. They want hyper-personalised experiences and seamless interventions that fit naturally into their lives. But how do retailers cater to these fast-evolving needs? read |
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 | | Africa is poised to move away from traditional retail models and become the fastest-growing, richest, and most sophisticated market in the world, according to Kearney's Global Retail Development Index...read |
|  | CHRISTELE CHOKOSSA In the aftermath of lockdowns that led to divestments, delays in expansion plans and bankruptcy, the crisis also offered new opportunities to existing and new players to improve their market penetration across Africa...read |
|  | HOWARD SAUNDERS Dear Retail, let's not dwell on the last couple of years, because here's the truth: the future is ours to shape and we are at the beginning of a retail revolution...read |
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 | NQOBILE DLUDLA South African Breweries is looking at making Covid-19 vaccinations mandatory for staff across its operations, the latest company in South Africa to consider such a move... Read |
 | Andy Bond, the chief executive of Steinhoff subsidiary Pepco Group, will step down from his role at the end of March 2022 due to health reasons... Read |
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| |  | NICOLET PIENAAR With a forecasted GDP growth of 4%, South Africa is expected to underperform global GDP growth, which is projected to be 6%. Brands in SA will need to be agile and aggressive to grow in this market... Read |  | GED NOOY As Covid-19 is set to consume yet another year, brick and mortar stores are realising they need to move faster on expanding their omnichannel repertoire to meet consumers' changing needs, says NielsenIQ's MD... Read |  | CYRIL NAICKER "Risk really is the new norm. Despite our heightened resilience, it's our improved creativity in unchartered waters that's sailing us toward a better world," writes entrepreneur and sustainable fashion advocate Cyril Naicker... Read |  | ZUMI NJONGWE The pandemic forced many people to hit the reset button and rethink their priorities and purposes as individuals and businesses... Read |  | BRETT ROGERS The trend most influencing today's consumer is 'thoughtful and considered'. You cannot simply just show them something shiny... Read |
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| CRM |
 | BIANCA GARDELLA Businesses' interactions with their customers have changed dramatically over the last couple of years... Read |
 | GREG GATHERER We're now long past the point where a customer experience stands out simply because it's digital... Read |
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| Design & Manufacturing |
 | Have you got a sustainable fashion story you want told in an immersive digital format?... Read |
 | Medical scrubs manufacturer, Sabafuraha has been awarded the top prize in Cape Town's clothing industry's first business accelerator project... Read |
 | OLIVIA KUMWENDA-MTAMBO South African private sector activity contracted in December as concerns about rising Covid-19 cases driven by the Omicron variant and tighter travel restrictions hurt demand... Read |
| E-commerce |
 | The impact of Covid-19 on the global supply chain on Africa has led to a shift to shopping online... Read |
| Fashion & Homeware |
 | Legendary basketball player Shaquille O'Neal's sneaker and apparel brand, Shaq, is now available in South Africa for the first time... Read |
| FMCG |
 | PepsiCo Sub-Saharan Africa has become the first market within PepsiCo's Africa, Middle East and South Asia market to reduce its reliance on virgin plastics and incorporate 20% recycled PET in its products... Read |
 | FAO's benchmark index of food commodity prices in 2021 averaged sharply higher than in 2020... Read |
| Retail Marketing |
 | Back to School. Bosses Day. Black Friday. Cyber Monday. Christmas. Un-blurring lines, strategic planning and relevance are what it boils down to as retailers pick the occasion that aligns best with their brand and target audience... Read |
 | In 2021 US sportswear brand, Nike, received $617m worth of social media exposure with 16,236 partners... Read |
 | EMILY STANDER We spoke with the convenience general manager of BP, Belinda Peterson, to find out more about the Wild Bean Design-A-Cup Competition... Read |
| Retailers |
 | Faithful to Nature is the first retailer in South Africa to become B Corp certified, for its commitment to social and environmental sustainability... Read |
 | Digital business transformation leaders at Publicis Sapient have defined the five core trends shaping the future of retail into 2022, along with what brands should focus on to become organisations that put shoppers first... Read |
| Technology |
 | SHWETA SINGH There are already more than a billion people interacting with businesses via either text or voice-based conversational tools. Conversational commerce is expected to grow to nearly $300bn by 2025 - half of it from chatbots... Read |
| Business |
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 | The Tony Elumelu Foundation (TEF) has opened applications for the 2022 TEF Entrepreneurship Programme... Read |
 | There will be a decrease in fuel prices across-the-board from 5 January 2022... Read |
| New Press Office on Bizcommunity | More | Join |
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 | At #jobcrystal, we always look for the best companies, and the best candidates, which together make the best matches. Better than Tinder |
| Quotes |
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Tom Stoppard "Every exit is an entry somewhere else." Bo Jackson "Set your goals high, and don't stop till you get there." Carol Burnett "Only I can change my life. No one can do it for me." John C. Maxwell "People may hear your words, but they feel your attitude." George Bernard Shaw "Life isn't about finding yourself. Life is about creating yourself." |
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