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 | JEAN-JACQUES DUYVENÉ DE WIT read |
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 | AMANDA RABINOWITZ-MULLER Shopping mall marketing teams, together with events agencies, are creating new and unique ways to involve tenants in their marketing strategies...read |
|  | BRENT HAUMANN By now, it's clear that 2020 was a year of managing the unexpected and looking for the silver lining. This is especially true when it comes to customer communication. After years of digital-led evolution, even the biggest laggards were forced to revolutionise their customer communications...read |
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| Banking & Finance |
 | WERNER LINDEMANN Unless insurance companies take the plunge into an omni-channel world, it faces some very real challenges this year... Read |
| E-commerce |
 | In the midst of an e-commerce boom, local online retailer OneDayOnly.co.za last year launched an annual index, dubbed the OneDayOnly ODOmeter. Here are insights on how their customers have behaved online over the last year... Read |
| Research |
 | KANGWE MONKOANE, ISSUED BY KLA Mo's already read, from research carried out by KLA, that participants in a recent blind tasting survey couldn't tell the difference between boxed and bottled wine... Read |
| Retailers |
 | South Africa's Dis-Chem Pharmacies said on Wednesday group revenue rose 12.1% for a 22-week period to 2 February, boosted by consumer demand for preventative medicine... Read |
| Sales |
 | HEMANT HARIE Resellers and managed service providers may seem to be in competing lines of business, but in reality, the opposite is true... Read |
| Africa |
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 | SALIOU SAMB CONAKRY - The World Health Organisation (WHO) has asked six African countries to be alert for possible Ebola infections... Read |
 | WILDU DU PLESSIS AND MORNE VAN DER MERWE In Part 1 of this series, we analysed merger-and-acquisition data in sub-Saharan Africa - here we look at country specific M&A activity in SA, Ethiopia and Ghana... Read |
| Business |
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 | Three workers trapped in a building collapse at ArcelorMittal's Vanderbijlpark operation have been confirmed dead... Read |
 | Further steps to ensure tax enforcement and collection are more likely to be the message in the upcoming Budget Speech than the introduction of a wealth tax. Read |
 | KEVIN SOUTH To unlock the power of true digital transformation, leaders need to find ways to put digital first, encouraging everyone in a company to start thinking about... Read |
 | The 2021 Edelman Trust Barometer reveals that South Africans now trust business more than any other institution, and are looking to CEOs to solve societal challenges that have been exacerbated by the Covid-19 crisis... Read |
 | MOHAMMED AMIN 2020 can only be described as an unpredictable year, and one that brought with it some of the most dramatic shifts we've seen in the way we live and work... Read |
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