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 | MATTHEW LEIGHTON A high-level look at how innovation and agility could reshape one of SA's juggernaut industries... read |
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| |  | RICHARD DOS SANTOS With the worldwide roll-out of a Covid-19 vaccine, life and economies could potentially see a return to some semblance of normality by the end of 2021... Read |
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| CRM |
 | WYNAND SMIT Forrester predicts that 2021 will be the year that companies accelerate digital transformation while focusing on customer experiences (CX) and the platforms and technologies designed to enhance them. This is a view shared by many. The world has certainly changed in 2020 and so have customers. But as a business, have you? Read |
| Retail Marketing |
 | People aged 18-34 are 37% more likely to engage with social media, a study of 2,000 adults found; whilst 34% are far more swayed by online video ads than traditional advertising... Read |
| Business |
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 | Now is the time to gauge where people are, unpack the problem areas, and find ways of making life easier for your employees, says Nicol Myburgh, head of CRS Technologies HCM Business Unit... Read |
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