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 | THERESA TERBLANCHE A decade ago, building a profitable mall was simple. If you got the location, size, layout, parking and access routes right, you had retailers and shoppers in the bag...read |
|  | | According to Merchants SA, contact centres are the key to reviving the retail experience for consumers...read |
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| CRM |
 | ASHLEIGH WAINSTEIN, ISSUED BY SOCIAL PLACES Improving online review ratings is a strategic necessity for franchises and multi-location brands as more customers engage with them via online listings - and expect a response... Read |
| E-commerce |
 | ASHLEY ARENDSE The on-demand economy is changing customer expectations, they now require a faster, more personalised and cost-efficient delivery service. Crowdsourcing is the answer to these expectations... Read |
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 | TIM BOWLER Made on Earth, a new BBC News series, explores eight everyday products, and the eight intricate global trading networks that bring them to market... Read |
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 | LG's philosophy revolves around people, sincerity, and sticking to the fundamentals. It is to understand our customers and to offer optimum solutions and new experiences through ceaseless innovation, thus helping our customers lead better lives. |
| Quotes |
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Social Places co-founder Ashleigh Wainstein on how reviews can grow your business |
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