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South Africa

Results for Customer+Satisfaction+Index

News

Source:Alexas_Fotos via
Logistics & Transport
Prasa prioritises full recovery of commuter rail services

28 Aug 2023

Source:
Healthcare
The numbers never lie: choosing a medical scheme can be a data-driven decision

Weatherton Nyambeu 15 Feb 2023

Source:
Healthcare
SA medical schemes showing signs of recovery, study finds

7 Feb 2023

Source: Supplied. FNB chief executive officer, Jacques Celliers.
Finance
FNB Connect named best digital MVNO in the world

13 Jun 2022

Keeping customers confident in the right insurance partner for their journey to success
Finance
Keeping customers confident in the right insurance partner for their journey to success

Issued by MSports Marketing 8 Apr 2022

Source: iStock.
Finance
Big 5 Banks under pressure to differentiate on customer satisfaction and experience

4 Apr 2022

Verve opens Centre of Research Excellence in Johannesburg, recruits 6 and wins first global account
Marketing & Media
Verve opens Centre of Research Excellence in Johannesburg, recruits 6 and wins first global account

Issued by VERVE 24 Feb 2022

Source: Supplied. Denelle Morais, Bestmed Manager: Marketing and Communications.
Healthcare
SA's largest self-administered medical scheme appoints Tribeca as its communication partner

21 Jan 2022

Revealed: Mobile telco service provider with highest customer satisfaction in South Africa
ICT
Revealed: Mobile telco service provider with highest customer satisfaction in South Africa

10 Sep 2021

#BehindtheMask: Nedbank IMC speaker Nontokozo Madonsela
Marketing & Media
#BehindtheMask: Nedbank IMC speaker Nontokozo Madonsela

Jessica Tennant 30 Jun 2021

The battle of the banks hits a high in digital Covid economy
Finance
The battle of the banks hits a high in digital Covid economy

15 Mar 2021

Will digital integration kill traditional banks?
Finance
Will digital integration kill traditional banks?

Kobus Badenhorst, 31 Aug 2020

Absa Life launches a bot that helps both customers and employees
Finance
Absa Life launches a bot that helps both customers and employees

Issued by Helm 1 Jul 2020

Life insurance - demonstrating value in a post-pandemic economy
Finance
Life insurance - demonstrating value in a post-pandemic economy

9 Jun 2020

Image source: Getty/Gallo
Finance
Banking sector needs to strike balance between digital and traditional channels

18 Mar 2020

Image source: Gallo/Getty Images.
Marketing & Media
Businesses will have to fight for survival in 2020 [report]

14 Jan 2020

Image source:
Tourism & Travel
Customer-centric strategies will grow tourism industry

13 Dec 2019

Image source:
Tourism & Travel
SA-csi ranking reveals low-cost, local airlines lead customer satisfaction

14 Nov 2019

Image source: Getty/Gallo
Healthcare
Medical schemes performance underwhelming

17 Oct 2019

Credit: Pepkor
Retail
Pep, Truworths and Ackermans lead clothing retail customer satisfaction rankings

29 Jul 2019

Image source: Getty/Gallo
Finance
Bank customer loyalty eroded by vanilla offerings

11 Apr 2019

Image source: Gallo/Getty
Finance
Customer experience will make or break traditional banks

27 Mar 2019

How SA's biggest supermarkets measure up in customer satisfaction
Retail
How SA's biggest supermarkets measure up in customer satisfaction

7 Mar 2019

#NewCampaign: What matters to you, matters to Metropolitan
Marketing & Media
#NewCampaign: What matters to you, matters to Metropolitan

Jessica Tennant 18 Jan 2019

The CTICC exceeds its revenue growth by over 14% in 2018
Tourism & Travel
The CTICC exceeds its revenue growth by over 14% in 2018

13 Dec 2018

Amazon picks NYC and Northern Virginia as new HQ
Retail
Amazon picks NYC and Northern Virginia as new HQ

14 Nov 2018

Progressive companies should turn CX into a competitive advantage
Marketing & Media
Progressive companies should turn CX into a competitive advantage

Chantel Troskie 17 Sep 2018

Professor Adré Schreuder, Consulta CEO
Healthcare
Survey: Medical aid customer satisfaction slides

3 Aug 2018

Professor Adré Schreuder, Consulta CEO
Finance
Santam faces challenge for customer satisfaction top spot

29 May 2018

Growing affinity among SA shoppers for specialist retailers
Retail
Growing affinity among SA shoppers for specialist retailers

22 Mar 2018

SA Customer Satisfaction Index reveals preferred mobile network
ICT
SA Customer Satisfaction Index reveals preferred mobile network

5 Dec 2017

Respecting and connecting with the modern African consumer
Marketing & Media
Respecting and connecting with the modern African consumer

Llewellyn Allen 3 Nov 2017

Zimbabwe Customer Satisfaction Index launched
Marketing & Media
Zimbabwe Customer Satisfaction Index launched

24 Oct 2017

Zimbabwe turns the spotlight on customer experience
Marketing & Media
Zimbabwe turns the spotlight on customer experience

23 Aug 2017

Debonairs Pizza takes it to a new level
Marketing & Media
Debonairs Pizza takes it to a new level

31 Jul 2017

South African brands overcome unstable conditions, growing 3%
Marketing & Media
South African brands overcome unstable conditions, growing 3%

28 Jul 2017

South African Customer Satisfaction Index shows fondness for fast foods
Retail
South African Customer Satisfaction Index shows fondness for fast foods

22 Jun 2017

Marketing & Media
Tribeca appointed as Consulta's PR partner

6 Jun 2017

Professor Adré Schreuder, CEO: Consulta
Finance
Survey: Customer satisfaction is what differentiates life cover providers

5 May 2017

bacho12345 © –
Retail
Woolworths tops 2016 Customer Satisfaction Index with most satisfied customers

20 Apr 2017

Tourism & Travel
kulula.com named Best Low-Cost Airline for 2017

14 Nov 2016

(c) tykhyi -
Retail
Debonairs Pizza has the most satisfied customers in the fast food industry

10 Nov 2016

SA consumers express minimal loyalty to mobile data service providers
Marketing & Media
SA consumers express minimal loyalty to mobile data service providers

20 Oct 2016

Blue Chip Dealer Group and Lightstone Auto partner up
Automotive
Blue Chip Dealer Group and Lightstone Auto partner up

18 Oct 2016

South Africa's top 50 corporate brands
Marketing & Media
South Africa's top 50 corporate brands

15 Sep 2016

Ercan Karakas - SpotTR via
Logistics & Transport
Comair brands soar with business travel accolades

5 Sep 2016

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