In today's fast-paced retail landscape, customer experiences have become a focal point for businesses aiming to create lasting impressions and build brand loyalty. As the retail industry continues to evolve, so do the strategies that underpin exceptional customer experiences. One strategy that has emerged as a game-changer is linking staff training to improved customer experiences in-store. This paradigm shift, propelled by innovative technologies and forward-thinking businesses, is revolutionising the way we perceive and execute customer interactions. 22 Aug 2023 Read more In today's competitive retail landscape, innovative in-store advertising solutions play a crucial role in driving sales and enhancing brand visibility. Dis-Chem Pharmacies, a prominent retail chain in South Africa, partners with Smart Media, a leading provider of advertising solutions, to offer FMCG brands a powerful arsenal of in-store advertising tools. In this article, we will explore three specific in-store advertising solutions, along with an overview of other offerings provided by Smart Media in Dis-Chem stores. 3 Aug 2023 Read more
What do shoppers want from retailers?
In today's dynamic retail landscape, understanding the diverse needs and preferences of shoppers is paramount for businesses to thrive. Retailers and FMCG brands need to know what shoppers want if they're going to be able to provide it to them. Understanding shopper behaviour is vital to retail marketing and can help brand managers overcome many challenges. Campaigns that are tailored toward an audience with specific objectives in mind have much higher chances of success. 25 Jul 2023 Read more
Attracting buyers and driving sales are crucial objectives for FMCG brands looking to make their mark in the retail environment. Fortunately, Smart Media has emerged as a transformative force in the industry. With patented solutions, the in-store innovators are revolutionising retail advertising by creating engaging experiences that go beyond traditional ad spaces. 28 Jun 2023 Read more An interview with Regan Du Preez. 25 Apr 2023 Read more In-store advertising has been an effective way for retailers and FMCG (Fast Moving Consumer Goods) brands to reach their target audience for decades. It offers numerous benefits that make it an essential component of a comprehensive marketing strategy. In this article we cover the top benefits of in-store advertising that retailers and FMCG brands should know about. 9 Mar 2023 Read more In today's crowded marketplace, retailers and FMCG brands need to constantly find new ways to attract and retain customers. One effective strategy is in-store advertising, which can help reach target audiences at the point of purchase. 8 Mar 2023 Read more We all know how the marketing funnel works, coaxing customers from general brand awareness to specific product conversions. Most marketing channels, particularly in a digitally driven world, offer spectacular gains for awareness and consideration. 7 Feb 2023 Read more According to a recent study conducted by Nedbank, a slowdown in retail sales reflects a population feeling the crunch, with less money to spend - this situation is likely to persist into 2023. 9 Jan 2023 Read more According to the Mobile Learning Global Market Report 2022, the mobile learning market globally is expected to reach $155.81 billion in 2026 at a CAGR - Compound Growth Rate - of 30.12%. Smart Media, in-store media specialists, partnered with e-learning experts Cnnect in 2019 to provide interactive training for staff on the move. 1 Nov 2022 Read more The customer's digital in-store experience is arguably the most impactful way to amplify your brand story, grab attention and position a product. 3 Mar 2022 Read more Digital transformation has been a key phrase in many industries for years, and due to the global pandemic, it is expected to play an even bigger role in business planning. Businesses that have already embarked on the digital transformation journey generally experience more productivity, better efficiency and reduced operating costs. 17 Jan 2022 Read more Smart Media recently introduced the latest addition to their range of in-store advertising solutions to help brands reach maximum exposure. The new automatic fragrance units and hotspots located within Dis-Chem stores, aim to provide a non-touch and ideal opportunity for consumers to interact with the brand while shopping. 6 Dec 2021 Read more #BlackFriday: Using tech to boost sales and profitability 22 Nov 2021 Read more According to the Wyzowl video marketing statistics report on animated video statistics, 94% of people watch explainer videos to understand the product or the brand better, and 84% of the viewers decide to make a purchase after the video. 26 Aug 2021 Read more At least 30% of all Dis-Chem Pharmacy shoppers go in-store to utilise the services provided by the pharmacy. 13 Aug 2021 Read more Retail advertising innovation company, Smart Media, has launched its till-point solution called Smart Grab & Go. 22 Apr 2021 Read more Have you ever gone shopping and get one of those wobbly, off-kilter trolleys that makes you want to leave everything and just get out of there ASAP? There are several considerations a consumer deems important for their in-store shopping experience. Retailers have had to quickly adapt with innovative ways to ensure they are meeting shoppers' needs. 18 Feb 2021 Read more While the South African population is much more comfortable shopping in-store, retailers and brands still have a way to go in making up for the losses experienced as a result of the Covid-19 pandemic. 21 Jan 2021 Read more Smart-Cnnect has expanded training through its app to retail clinic nursing practitioners starting November 2020. 8 Dec 2020 Read more The Medicare Health group of pharmacies are now training their staff using the Smart-Cnnect app, a digital staff training mobile application that is fully customisable to an array of environments. 10 Nov 2020 Read more In-store advertising specialists Smart Media are proud to announce another in-store digital innovation; the double-sided digital hanging boards. These digital boards are perfect for grabbing the attention of today's busy customers. This new offering is launching in 14 key Dis-Chem stores across the country. 16 Sep 2020 Read more Smart-Cnnect is the brainchild of in-store advertising innovator Smart Media's partnership with e-learning provider Cnnect, created to train and upskill Dis-Chem pharmacy staff on the move. 28 Jul 2020 Read more In-store advertising innovator Smart Media has partnered with e-learning provider Cnnect to launch a game-changing new way to train all Dis-Chem pharmacy staff on the move. The Smart-Cnnect app is a digital training experience tailored for Dis-Chem nationwide. 31 Mar 2020 Read more Despite all the technological innovations available to brands, the best way to build awareness and visibility for any marketing initiative is putting a product or service in front of the right audience at the right time. This is what in-store advertising innovator Smart Media specialises in as it continues to drive customer success in the local market. 24 Feb 2020 Read more Valentine's Day is more than just the legend of love and the drive to create campaigns that capture customers and cast brands in soft shades of red. It's an opportunity to cement a brand in the mind of the consumer and to explore fresh and exciting ways of building brand identity and leveraging the holiday of love. What does this mean for the retailer? 12 Feb 2020 Read more What an exciting year it has been for in-store innovators Smart Media, on successfully launching their new in-store innovative solutions such as, Over-The-Counter Arches (OTC Arches), Digital Shelf Strips and 3D Holograms. 22 Nov 2019 Read more In-store advertising innovators Smart Media has been appointed as the advertising sales partner for both the Dis-Chem Pharmacy Benefits and the Parent & Child Benefits magazines. 20 Aug 2019 Read more In-store advertising innovator Smart Media has partnered with Iliadin to provide the metered nose spray provider its new Over-the-Counter (OTC) Poster Arch branding solution in Dis-Chem Pharmacy stores for a nationwide winter campaign. 25 Jul 2019 Read more In-store advertising innovators Smart Media 16 May 2019 Read more In its ongoing pursuit to provide South African brands with innovative ways to reach customers through in-store media, Smart Media has introduced its Basket Liners offering. Positioned at the bottom of shopping baskets at retail outlets, these liners provide another way to drive engagement with consumers. 2 Apr 2019 Read more Despite challenging economic conditions in 2018, South Africans still managed to spend around R32,120 per second at retail stores recording sector growth of 0.7% year-on-year since September 2017. Although growth was lower than recorded in 2017, retailers in pharmaceuticals, medical goods, cosmetics, and toiletries had a positive annual growth rate of 2.3%. 7 Dec 2018 Read more Despite challenging global economic conditions, retail sales in South Africa rose 1.3% year-on-year in July. Even though this is in line with expectations, it is still a positive sign that consumers have been willing to spend amidst pressure to tighten budgets. 1 Oct 2018 Read more In the highly competitive environment of in-store advertising, brands are contesting limited market share. Consumers have become more discerning of what they buy, owning to the availability of product information online. It is therefore imperative to cut through the clutter and create a 360-degree retail experience. 1 Aug 2018 Read more