Leadership+Launchpad | Bizcommunity

Results for Leadership+Launchpad

News

(c) Luca Bertolli -

Retail

There will always be someone who rains on your parade

Aki Kalliatakis 29 May 2017

(c) Joerg Hackemann -

Marketing & Media

Airline PR disasters and the lessons you can learn

Aki Kalliatakis 3 May 2017

Four simple ways to reduce employee turnover

HR & Management

Four simple ways to reduce employee turnover

Aki Kalliatakis 24 Jan 2017

Marketing & Media

Where is customer management going in 2017?

Aki Kalliatakis 14 Dec 2016

'Yule' struggle without solid Christmas sales

Marketing & Media

'Yule' struggle without solid Christmas sales

Aki Kalliatakis 25 Nov 2016

When rules must be broken

Marketing & Media

When rules must be broken

Aki Kalliatakis 6 Sep 2016

Big sponsors make it hard to swallow

Marketing & Media

Big sponsors make it hard to swallow

Aki Kalliatakis 17 Aug 2016

How to deal with pets in your shop

Retail

How to deal with pets in your shop

Aki Kalliatakis 1 Jul 2016

SA retailers: incredulous, insane and in deep trouble

Retail

SA retailers: incredulous, insane and in deep trouble

Aki Kalliatakis 22 Jun 2016

Good old-fashioned customer care tips that will set your franchise apart

Marketing & Media

Good old-fashioned customer care tips that will set your franchise apart

Aki Kalliatakis 10 May 2016

Know what makes your customers happy

Marketing & Media

Know what makes your customers happy

Aki Kalliatakis 12 Apr 2016

Challenge everything!

Marketing & Media

Challenge everything!

Aki Kalliatakis 21 Mar 2016

What would Steve Jobs do?

Marketing & Media

What would Steve Jobs do?

Aki Kalliatakis 3 Mar 2016

'Tis the season to go the extra mile for your customers

Marketing & Media

'Tis the season to go the extra mile for your customers

Aki Kalliatakis 16 Dec 2015

2016: Year of the consumer snitch

Retail

2016: Year of the consumer snitch

Aki Kalliatakis 1 Dec 2015

Between 'Y' and 'Z' is a new generation that will reshape customer service

Retail

Between 'Y' and 'Z' is a new generation that will reshape customer service

Aki Kalliatakis 28 Oct 2015

No company is untouchable anymore

Marketing & Media

No company is untouchable anymore

Aki Kalliatakis 6 Oct 2015

How to save your business from difficult customers

Marketing & Media

How to save your business from difficult customers

Aki Kalliatakis 2 Oct 2015

Hot tips for local shop owners

Retail

Hot tips for local shop owners

Aki Kalliatakis 25 Aug 2015

Watch out for buy-outs

Retail

Watch out for buy-outs

22 Jul 2015

Is customer self-service worthwhile?

Marketing & Media

Is customer self-service worthwhile?

Aki Kalliatakis 16 Jun 2015

The customer service obstacle course

Marketing & Media

The customer service obstacle course

Aki Kalliatakis 28 May 2015

Aki Kalliatakis

Marketing & Media

The big new risk for business... being KFC'd on social media

Aki Kalliatakis 15 May 2015

Busting six myths about customer care

Marketing & Media

Busting six myths about customer care

12 May 2015

Customer loyalty on the cards and up for grabs

Retail

Customer loyalty on the cards and up for grabs

7 May 2015

'Consumer war' on the cards if service standards do not improve

Retail

'Consumer war' on the cards if service standards do not improve

13 Nov 2014

Aki Kalliatakis

Marketing & Media

Are we customer driven?

Aki Kalliatakis 3 Sep 2012

Aki Kalliatakis

Marketing & Media

Setting a sincerity test on service issues

Aki Kalliatakis 18 Jul 2012