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Results for Aki+Kalliatakis

News

(c) Luca Bertolli -

Retail

There will always be someone who rains on your parade

Aki Kalliatakis 29 May 2017

(c) Joerg Hackemann -

Marketing & Media

Airline PR disasters and the lessons you can learn

Aki Kalliatakis 3 May 2017

Four simple ways to reduce employee turnover

HR & Management

Four simple ways to reduce employee turnover

Aki Kalliatakis 24 Jan 2017

Marketing & Media

Where is customer management going in 2017?

Aki Kalliatakis 14 Dec 2016

#BestofBiz 2016: Retail

Retail

#BestofBiz 2016: Retail

12 Dec 2016

'Yule' struggle without solid Christmas sales

Marketing & Media

'Yule' struggle without solid Christmas sales

Aki Kalliatakis 25 Nov 2016

When rules must be broken

Marketing & Media

When rules must be broken

Aki Kalliatakis 6 Sep 2016

Big sponsors make it hard to swallow

Marketing & Media

Big sponsors make it hard to swallow

Aki Kalliatakis 17 Aug 2016

How to deal with pets in your shop

Retail

How to deal with pets in your shop

Aki Kalliatakis 1 Jul 2016

SA retailers: incredulous, insane and in deep trouble

Retail

SA retailers: incredulous, insane and in deep trouble

Aki Kalliatakis 22 Jun 2016

Good old-fashioned customer care tips that will set your franchise apart

Marketing & Media

Good old-fashioned customer care tips that will set your franchise apart

Aki Kalliatakis 10 May 2016

Know what makes your customers happy

Marketing & Media

Know what makes your customers happy

Aki Kalliatakis 12 Apr 2016

Challenge everything!

Marketing & Media

Challenge everything!

Aki Kalliatakis 21 Mar 2016

What would Steve Jobs do?

Marketing & Media

What would Steve Jobs do?

Aki Kalliatakis 3 Mar 2016

The Best of Biz 2015: Retail

Retail

The Best of Biz 2015: Retail

15 Dec 2015

'Tis the season to go the extra mile for your customers

Marketing & Media

'Tis the season to go the extra mile for your customers

Aki Kalliatakis 16 Dec 2015

2016: Year of the consumer snitch

Retail

2016: Year of the consumer snitch

Aki Kalliatakis 1 Dec 2015

Between 'Y' and 'Z' is a new generation that will reshape customer service

Retail

Between 'Y' and 'Z' is a new generation that will reshape customer service

Aki Kalliatakis 28 Oct 2015

No company is untouchable anymore

Marketing & Media

No company is untouchable anymore

Aki Kalliatakis 6 Oct 2015

How to save your business from difficult customers

Marketing & Media

How to save your business from difficult customers

Aki Kalliatakis 2 Oct 2015

Hot tips for local shop owners

Retail

Hot tips for local shop owners

Aki Kalliatakis 25 Aug 2015

Watch out for buy-outs

Retail

Watch out for buy-outs

22 Jul 2015

Is customer self-service worthwhile?

Marketing & Media

Is customer self-service worthwhile?

Aki Kalliatakis 16 Jun 2015

The customer service obstacle course

Marketing & Media

The customer service obstacle course

Aki Kalliatakis 28 May 2015

Aki Kalliatakis

Marketing & Media

The big new risk for business... being KFC'd on social media

Aki Kalliatakis 15 May 2015

Busting six myths about customer care

Marketing & Media

Busting six myths about customer care

12 May 2015

Customer loyalty on the cards and up for grabs

Retail

Customer loyalty on the cards and up for grabs

7 May 2015

CRM can be really magical - when it works

Marketing & Media

CRM can be really magical - when it works

Aki Kalliatakis 8 Apr 2015

From Christmas to crisis for consumers

Retail

From Christmas to crisis for consumers

Aki Kalliatakis 16 Mar 2015

Do once customer-driven companies need to lose their customer focus?

Marketing & Media

Do once customer-driven companies need to lose their customer focus?

Aki Kalliatakis 11 Mar 2015

The Tao of retail and what may lie on the cards for 2015

Retail

The Tao of retail and what may lie on the cards for 2015

26 Jan 2015

How to create a scene in a shop ... essential advice for SA consumers

Retail

How to create a scene in a shop ... essential advice for SA consumers

Aki Kalliatakis 5 Dec 2014

'Consumer war' on the cards if service standards do not improve

Retail

'Consumer war' on the cards if service standards do not improve

13 Nov 2014

Be afraid... Or maybe not

Retail

Be afraid... Or maybe not

Aki Kalliatakis 28 Oct 2014

Aki Kalliatakis

Retail

Spring-clean your business

Aki Kalliatakis 2 Sep 2014

Aki Kalliatakis

Retail

The big gorilla sits wherever he wants to... or maybe not

Aki Kalliatakis 14 Jul 2014

Aki Kalliatakis

Marketing & Media

Celebrate youth...they're the ones driving consumer-friendly change

Aki Kalliatakis 11 Jun 2014

Creating viral hits

Retail

Creating viral hits

Aki Kalliatakis 23 May 2014

Retail

To tip or not?

Aki Kalliatakis 9 May 2014

Aki Kalliatakis

Retail

Revive customer service over Easter

Aki Kalliatakis 10 Apr 2014

Tips to keep customers happy

Retail

Tips to keep customers happy

Aki Kalliatakis 22 Jan 2014

Most popular lists for 2013 on Bizcommunity Retail

Retail

Most popular lists for 2013 on Bizcommunity Retail

18 Dec 2013

Big brother and big data

Marketing & Media

Big brother and big data

Aki Kalliatakis 2 Dec 2013

Aki Kalliatakis

Retail

Keeping consumers in the shop, not online

Aki Kalliatakis 20 Aug 2013

Aki Kalliatakis

Retail

Forecasting retail shakeout

Aki Kalliatakis 26 Jun 2013

Aki Kalliatakis

Marketing & Media

How to deal with delays, kill queues

Aki Kalliatakis 16 May 2013

Aki Kalliatakis

Marketing & Media

Consumers could make mincemeat of suppliers

Aki Kalliatakis 15 Mar 2013

Aki Kalliatakis

Marketing & Media

Play fair or run foul of consumer networks

Aki Kalliatakis 23 Feb 2013

Aki Kalliatakis

Marketing & Media

Share the love or kiss customers goodbye

Aki Kalliatakis 10 Feb 2013

Aki Kalliatakis

Marketing & Media

Play Santa - be nice to nasty retailers

Aki Kalliatakis 14 Dec 2012