KLA Strategic Market Research Well-established in South Africa, KLA is a full service qualitative and quantitative strategic market research agency, specializing in customized research solutions. Since our inception in 1991 we have built our reputation for research excellence byapplying solution-oriented, creative thinking and diligence to all forms of qualitative and quantitative research. Registered members of both SAMRA and ESOMAR, we are one of the largest locally owned, independent marketing research agency in South Africa with 40+ full-time employees and in-house field department.