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In South Africa's fashion retail sector, Pep Stores and Truworths score the highest in terms of customer satisfaction... read
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CHRISTY TAWII
With a growing young population coupled with rapid urbanisation and fast-growing consumer expenditure, Africa offers attractive opportunities for entities wishing to expand into new frontier markets... read
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The awards winners for the inaugural Old Mutual Trophy Spirits Show were announced at a ceremony held in Sandton on 31 July...read
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Zimbabweans living in South Africa may now send goods and groceries back home as Hello Paisa launched its Malaicha.com collection and delivery service app...read
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The Shoprite Group has launched K'nect stores, which are dedicated to providing access to services like global money transfers, cellphone purchases, bill payments...read
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South African Breweries (SAB) has unveiled a special beer for Women's Month. The limited-edition small-batch beer was designed and brewed by women... Read
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Retail
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The Nigerian consumer landscape is set for a multitude of shifts. By 2025, 55% of Nigerians will live in cities or towns as a result of 50% growth in population in urban areas, which represents the fastest urban growth rate globally... Read
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Banking & Finance
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Kenyan headquartered DPO Group has acquired PayFast for an undisclosed sum in a deal that will give local business owners an easier way to accept payments in 18 African countries... Read
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Commercial Property
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LEIGH ANDREWS
Rashid Toefy, deputy director - general: economic operations in the Western Cape government, unpacked their mission of placing the customer at the heart of operations, how the corporate sector and government should collaborate for true shared value, and why they'll be part of First Thursdays on 1 August... Read
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CRM
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FreshStop, South Africa's largest convenience store retailer, has launched a rewards app that lets customers earn cashback whenever they shop at one of its stores around the country. Read
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CSI
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ISSUED BY THE JUPITER DRAWING ROOM CAPE TOWN
Sasko, the experts in milling and baking, is proud to announce it will be one of the sponsors for the Blisters for Bread Fun Walk in Association with Lucky Star in 2019... Read
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ISSUED BY BATA
Bata recognises the significant difference a new pair of school shoes can make in the life of a child... Read
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Fashion & Homeware
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Italian underwear, clothing and swimwear brand, Yamamay, has opened the doors to its first store in South Africa. Located at Menlyn Park Shopping Centre in Pretoria... Read
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ISSUED BY JOHN CRAIG
Waking up for work on cold winter mornings can be a confidence booster if you are stepping into John Craig's quality range of winter warmers... Read
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ISSUED BY BATA
Bata Africa President Alberto Errico will be expanding his wings to fulfill the role of Bata SA Country Manager, alongside his Bata Africa Presidency... Read
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If your clothes could talk, what would they say? Designer Balini Naidoo believes an outfit can do more than make a statement.... View
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FMCG
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The South African Breweries sources nearly all of its raw materials - used in the brewing process - from local South African suppliers... Read
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ISSUED BY HEINEKEN SOUTH AFRICA
Today, Friday, 2 August 2019, the world celebrates International Beer Day... Read
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Health & Beauty
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Unilever recently held its first Beauty with Purpose Showcase on the African continent in Durban, South Africa. The event featured industry partners and collaborators... Read
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Packaging
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ISSUED BY PYROTEC
In the pharmaceutical industry, on-pack communication is a complex issue... Read
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Regulatory
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LERISHA NAIDU, SPHESIHLE NXUMALO AND KIRSTY GIBSON
An extensive set of competition law amendments has been in the making since December 2017 when the Competition Amendment Bill was initially gazetted for public comment. A notice was recently published in the Government Gazette, bringing into force some of the provisions of the Amendment Act... Read
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Research
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According to a new report, retail in the Cape Town CBD is flourishing in spite of the tight economy with the Central City's 2018 retail occupancy rate remaining steady at 93% - the same as that in 2017... Read
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In its latest Q2:2019 Retail Snapshot, Broll Property Intel takes a look at the non-sustainable use of plastic within the South African retail environment, and various steps being taken to reverse this... Read
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Retail Marketing
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BOGOSI MOTSHEGWA
There is no such thing as market saturation, just first-base thinking, writes Bogosi Motshegwa... Read
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Retailers
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Uwe Koetter Jewellers was the target of an armed robbery at the upmarket Cape Quarter lifestyle centre in Cape Town on Wednesday morning... Read
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Zongs Liwani's Mbekweni Market in Paarl is the fourth Pick n Pay market store to open in the Western Cape. Pick n Pay's market store programme equips independently-owned stores with systems and retailing techniques... Read
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Technology
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ISSUED BY LUXURY BRANDS
Retail banks and similar 'high touch' businesses operating in the digital world must deliver uncompromised security without detracting from the overall customer experience, or risk alienating their generation X, Y and Z clients... Read
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| Quotes |
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Rony Abovitz "For cool things to happen, you have to get out of your comfort zone." A. P. J. Abdul Kalam "Never stop fighting until you arrive at your destined place - that is, the unique you. Have an aim in life, continuously acquire knowledge, work hard, and have perseverance to realise the great life." Christy Tawii from Euromonitor International on key trends across retail channels in Africa Eleanor Roosevelt "You gain strength, courage, and confidence by every experience in which you really stop to look fear in the face. You are able to say to yourself, 'I lived through this horror. I can take the next thing that comes along.'" F. Scott Fitzgerald "Life is essentially a cheat and its conditions are those of defeat; the redeeming things are not happiness and pleasure but the deeper satisfactions that come out of struggle." |
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 Customer 360 Africa, Cape Town 2019 is for everyone who is involved in the customer journey. It is the only all-inclusive event focused on the entire CX Journey. Read more >> The 2019 Wine & Food Tourism Conference, at Spier near Stellenbosch on 18 September, will feature SA's most respected trends analyst, Dion Chang, as headline speaker. Registrations are now open! Read more >> Learn fresh sales skills from top sales trainers and get motivated! Open to all Sales Teams of any businesses and industry. Read more >>Introduction to interior decorating short courseVega School - 23 Feb 2019 to 6 Jul 2019, Cape Town | 7 Mar 2019 to 11 Jul 2019, Pretoria | 23 Mar 2019 to 3 Aug 2019, Johannesburg | 4 May 2019 to 7 Sep 2019, Cape Town | 7 May 2019 to 3 Sep 2019, Pretoria | 8 Jun 2019 to 12 Oct 2019, Johannesburg | 6 Aug 2019 to 10 Dec 2019, Pretoria | 7 Sep 2019 to 8 Feb 2020, Johannesburg |
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