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Is franchising future-proof?

Franchising remains one of SA's most resilient sectors, despite being faced with challenging economic conditions. According to Fasa's latest survey, franchising boasts an estimated turnover of R721 billion, equivalent to 15,7% of the total South African GDP.

In other top news, we interviewed Asher Stern, co-founder of Cape Town e-commerce startup Buyfresh, which delivers ethically-sourced, top-quality meat to discerning Cape Town omnivores as well as the city's restaurant trade. While Jason Pallant unpacks the trends driving the future of retail, and Lynette Hundermark shares top tips for effective customer engagement on mobile.

Meanwhile, Jane Battersby and Gareth Haysom uncover the myths, misinformation and lack of data surrounding the recent accusations of 'fake food' being sold by foreign shop owners in SA.

Consumer confidence in South Africa dropped in Quarter 2 of 2018, according to The Conference Board Global Consumer Confidence Survey, with a more constrained environment dampening consumer spend.

And last but not least, Tesco unveiled its competitive new UK discount chain Jack's, and I round up my favourite food and beverage products that have hit the shelves in #FreshOnTheShelf.

Until next week, enjoy!

Lauren Hartzenberg
Retail Editor: Bizcommunity.com



Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".



Franchising sector shows resilience despite challenging conditions
The Franchise Association of South Africa's latest franchise survey, shows that of all the business formats and across all sectors, franchising, through its unique business format, continues to show growth... read
This Cape Town startup delivers restaurant-grade meat directly to your door

LAUREN HARTZENBERG

Buyfresh is online butchery supplying ethically-sourced, top quality meat at affordable prices to discerning Cape Town omnivores as well as the city's restaurant trade... read
What's really driving the future of retail?

JASON PALLANT

Many predictions about the future of retailing have been made. These range from the supposed dominance of certain technologies, to increased use of data and analytics...read
'Fake food' in South Africa: myths, misinformation and not enough data

JANE BATTERSBY AND GARETH HAYSOM

Owners of small shops in South Africa have been accused of stocking counterfeit food and food that's past its sell-by date...read
Drop in SA consumer confidence squeezes spending
South Africans are under financial pressure, as indicated by the latest consumer confidence data...read
Retail
Tesco unveils competitive new discount chain Jack's
Read
CRM
6 top tips for effective customer engagement on mobile

LYNETTE HUNDERMARK

Read
Gartner reveals customer experience myths
Read
CSI
Asking customers to donate when they buy stuff may be good for business

BENJAMIN LAWRENCE

Read
E-commerce
Uganda's 2ambale targets millennials with speedy e-commerce platform

TOM JACKSON

Read
Boost your business with smart delivery

MORNÉ STOLTZ

Read
The Kiddie Company is South Africa's online baby store that makes shopping so easy

ISSUED BY SAVINGS DIRECT

Read
Exhibitions & Events
Cassandra Twala on this year's Sanlam Handmade Contemporary Fair

JESSICA TENNANT

Read
Fashion & Homeware
H&M Foundation drives circular fashion through textile recycling facilities
Read
Hugo Boss S/S 2019 collection makes debut at NYFW

View gallery
Missibaba's new collection is wild in whimsy

MAROEFAH SMITH

Read
FMCG
#FreshOnTheShelf: New Doritos, edible cookie dough, Nuy gin and Bosjes vino

LAUREN HARTZENBERG

Read
Dr. Oetker to acquire baking brand Wilton
Read
Finalists revealed for Sunday Times Lifestyle Gin Awards
Read
Could Zambia stimulate fresh produce trade in Africa?
Read
Fresh produce trade in Africa continues to be a market leader
Read
Meet the Maker: Imagin Gin

SAMANTHA SNEDORF

Read
Food & bev. services
Call for Famous Brands to commit to cage-free eggs
Read
SA's TastePal ready to scale after early success with corporates

TOM JACKSON

Read
Import/Export
Russia a major destination for SA fresh produce exports
Read
AfCFTA will spur industrialisation
Read
Packaging
Case study: At the heart of innovation

ISSUED BY PYROTEC

Read
Research
Growth in soft drinks expected for sub-Saharan Africa
Read
Buttermilk and maas continues to increase in volume and value
Read
The role of memory and media in converting consumers for brand growth

LEIGH ANDREWS

Read
Retail Marketing
Tiger Brands and world-famous artist come together for Heritage Day celebrations

ISSUED BY BULLION PR & COMMUNICATION

Read
Technology
Smart checkout tech to exceed $45bn transactions by 2023
Read
A simpler, smarter life through AI

VAUGHAN ROWSELL

Read
Business
#GartnerSYM: The culture of enterprise and people

EVAN-LEE COURIE

Read
Quotes
Norman Douglas
"Never take a solemn oath. People think you mean it."
Sophia Loren
"There's no pleasure in working if you don't do the things you want to do."
Mark Twain
"Don't go around saying the world owes you a living. The world owes you nothing. It was here first."
Jordan Peterson
"I don't tell people, 'You're okay the way that you are.' That's not the right story. The right story is, 'You're way less than you could be.'"
Aristotle
"Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit."

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New events to diarise
How to build your balance sheet as an entrepreneur - 1 Oct 2018, Cape Town
This free masterclass by Head of Client Management at Credit Suisse Vitas Argimon will provide you with hands-on tools to use the balance sheet as a catalyst for growth. Read more >>


Stories on the way to CX Utopia - 12 Oct 2018, Johannesburg
Please join Ipsos and our panel of industry practitioners as we share learnings and experiences from our journeys to CX Utopia. Read more >>


Drug Safety Africa 2018 Conference - 20 Nov 2018 to 22 Nov 2018, Potchefstroom
Models, methods, and strategic and regulatory approaches to evaluate the preclinical and safety of medicines. Read more >>


The Plain Language Programme
Writers Write - 17 Apr 2018 to 18 Apr 2018, Johannesburg | 5 Jun 2018 to 6 Jun 2018, Johannesburg | 14 Aug 2018 to 15 Aug 2018, Johannesburg | 23 Oct 2018 to 24 Oct 2018, Johannesburg

Advanced dressmaking short course
Vega School - 23 Jun 2018 to 8 Sep 2018, Durban | 30 Jun 2018 to 22 Sep 2018, Johannesburg | 6 Oct 2018 to 16 Feb 2019, Johannesburg

Mail & Guardian Corporate Reputation Management
Mail & Guardian - 27 Sep 2018, Johannesburg

rAge (really Awesome gaming expo) 2018
5 Oct 2018 to 7 Oct 2018, Johannesburg

Learn Maintenance Planning and Scheduling Masterclass 2018
Nduna Project Consulting - 12 Nov 2018 to 14 Nov 2018, Johannesburg

Sales Summit
CADEK Media - 22 Nov 2018, Umhlanga

Advanced programme in shopping centre leadership (ACSCL)
Enterprises University of Pretoria - 2 Mar 2019 to 4 Feb 2020, Pretoria

FoodNext.Africa - 27 Sep 2018 to 28 Sep 2018, Cape Town
FoodNext.Africa is 2018's most exciting B2B food event where startups, food innovators, foodtech businesses, investors and partners who are redefining the food industry from farm-to-fork connect. Read more >>

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