National Manager - ETQA Control

Job description

The role of the National Manager of Programme Delivery and ETQA Control is responsible for the overall quality of learning delivery standards, materials, and Education Training Quality Assurance practices.

This entails the management of a quality control and ETQA team and performing tests / audits to verify quality of learning content design, development, review, facilitation, assessments and moderation through to exiting of learners before they hit the market.

Accountability:

Quality Programme Delivery and ETQA is accountable for ensuring the learning institution, facilities, programme, and constituent staff's accreditation credentials are appropriate, up to date and compliant. the successful incumbent is accountable for the professionalism of content, and staff associated and compliant practices

Duties and responsibilities:

• Manage the Academy QMS to ensure SOP's and learning delivery activities are implemented in accordance with the legislative requirements
• Ensure a culture of critical thinking and continuous improvement resulting in effective and compliant information, and document handling and record systems of learners' detail and company IP
• Identify critical success factors and standards of delivery and set quality targets for all critical role outputs / deliverables
• Ensure institutional compliance with legislative requirements for implementing training and development programmes
• Manage the process and procedure relating to content / material development, storage, review and application / use in the execution of training implementation
• Work closely with Campus Managers
• Regulatory Compliance and Quality Control

Requirements

• ETDP Qualification at NQF 6 or equivalent
• Assessor and Moderator Qualification
• Curriculum Design / Content development certificate
• Project Management or Office Management certificate advantageous
• At least 3 - 5 years' track record in managing a learning institutional quality assurance / institutional accreditation
• Knowledge of Occupational Health System and SETA /QCTO compliance requirements
• At least 5 years' experience in a training environment