Parcel pick-up points perfected with Pargo
Lars Veul and Derk Hoekert both with a background in e-commerce and logistics decided to offer South Africans an alternative after becoming frustrated with the logistical challenges of parcel delivery.
"Optimal parcel delivery is about convenience, speed and reliability, yet South African businesses and their customers frequently face late or missed deliveries. Disruptions at the Post Office have further complicated matters. By giving the option to have parcels delivered and collected at dedicated outlets, the service ensures customers will never miss a delivery again and that delivery costs remain affordable," says Veul.
Since the successful launch in the Western Cape in December 2104, the network of pick-up points has been growing rapidly. Today the network includes over 100 partner outlets in all major centres, with pick-up points established in South African retail chains such as Freshstop at Caltex and Vee's Video.
Advantages
- A convenient logistics solution allows consumers to collect parcels at dedicated pick-up points
- Online and offline retailers use it as a simple, cost-effective method of delivering goods to customers via its pick-up points
- Most pick-up points are open 24/7, giving customers the convenience of collecting their parcel whenever it suits them. It also offers a parcel returns solution.
"South Africa lacks a viable returns solution, yet this is an essential component for online businesses in particular. Organising a return can be very frustrating for the consumer. You need to communicate with a courier and make sure you are at home when they collect. With Pargo, you simply drop the parcel at one of its points and let us take care of the rest," says Hoekert.
For more information, go to www.pargo.co.za.