Conversations are based on a distinct set of skills and attitudes, and some people are more effective communicators than others. Improve your own and team performance by becoming better at engaging others in conversation, using a set of skills and attitudes that can be learned. We call them the 5 Super-Skills of Effective Conversations.
Our workshop introduces participants to the 5 Super-Skills of Effective Conversations and allows them to develop personal action plans to better lead and engage in effective workplace conversations.
The five Super-Skills are
Presence: Maintaining undivided attention, really 'being there'.
Hyper-awareness: Acute self-awareness of biases, beliefs and emotional triggers.
De-coding: Drawing out what the other person is really saying.
Voicing: Speaking out with courage and conviction.
Flow control: Managing conversations - the beginning, middle and end.
Who would benefit by attending this workshop?
Line managers, senior leaders, educators.
Outcomes
The benefits of using these five tools are:
- Improved employee interactions
- Alignment of organisational and individual goals
- Increased collaboration and open-ended conversations between team members
- Better performance / increased productivity
- A more pleasant working environment
Book now!
Limited seats available. Early bird special of R1,530 if booked and paid by 7 July 2015.
Date: 21 July 2015
Time: 09:00 - 15:00
Venue: Cape Town
Cost: R1,800 pp excl VAT
More info: Registration at 08.30
Workshop 09.00 - 15.00.
The price includes all course materials, tea/coffees, lunch and refreshments.
Date: 24 July 2015
Time: 09:00 - 15:00
Venue: Cape Town
Cost: R1,800 pp excl VAT
More info: Registration at 08.30
Workshop 09.00 - 15.00.
The price includes all course materials, tea/coffees, lunch and refreshments.
Date: 27 July 2015
Time: 09:00 - 15:00
Venue: Cape Town
Cost: R1,800 pp excl VAT
More info: Registration at 08.30
Workshop 09.00 - 15.00.
The price includes all course materials, tea/coffees, lunch and refreshments.
Date: 30 July 2015
Time: 09:00 - 15:00
Venue: Cape Town
Cost: R1,800 pp excl VAT
More info: Registration at 08.30
Workshop 09.00 - 15.00.
The price includes all course materials, tea/coffees, lunch and refreshments.
Date: 04 August 2015
Time: 09:00 - 15:00
Venue: Cape Town
Cost: R1,800 pp excl VAT
More info: Registration at 08.30
Workshop 09.00 - 15.00.
The price includes all course materials, tea/coffees, lunch and refreshments.