Samsung extends warranty for African consumers

On selected product purchased form 1 May 2012 onwards, Samsung Electronics South Africa has launched an extended factory warranty of 24-months at no extra charge. The lines include its visual display, IT solutions, digital appliances, digital imaging and digital air solutions products. The increased warranty will cover labour and parts.

"This is an exciting initiative and demonstrates our commitment to customer service," says Deon Liebenberg, MD of Samsung Electronics South Africa. "This extended factory warranty ensures that we are able to continue to do just this - ensuring comprehensive service assistance in case of incidental product failure, giving consumers the confidence that they expect from a leading brand."

This warranty will apply to all relevant products that are purchased from the company's leading retail partners within South Africa and Africa. Customers are encouraged to attach their proof of purchase to their warranty card and to store it in a safe place, as this will be required when making a warranty claim. Additionally, customers are advised to register any product they buy on the website, to ensure warranty claims are easy to manage.

All warranties are subject to standard terms and conditions, which can be found on www.samsung.com/africa.