Short Course in Supervisory Management Skills
As a manager or supervisor, you often have to manage various employees and aspects of the business simultaneously, which can often lead to situations of great stress or anxiety. The Supervisory Management Skills short course will equip you with the necessary skills to be successful in any supervisory position, by focusing on and improving important skills, such as planning and organising, managing staff and conflicts and effective leadership.
Learning outcomes:
After completion of this course, delegates will be able to:
-Make sound and creative decisions;
-Communicate effectively;
-Manage organisational politics;
-Manage time;
-Plan;
-Organise;
-Delegate;
-Motivate employees; and
-Improve productivity.
Course content:
The course covers the following topics:
Foundations of supervision
-The supervisor's job
-Making sound and creative decisions
-Developing communication skills
-Ethics and organisational politics
-Management time
Planning and organising skills
-Supervisory planning
-Organising and delegating
-Understanding work teams
-Productivity and method improvement
Staffing skills
-Staffing and training skills
-Appraising and rewarding performance
-Understanding equal employment opportunities
-Understanding unions
Leadership skills
-Motivating employees
-Leading employees
-Handling conflict and stress
-Coping with change
-Counselling and supporting employees
Control skills
-Supervisory control and quality
-Improving productivity
-Safety and accident prevention
-Employee relations
Time: 07:30 - 16:00
Venue: Cricklewood Manor Boutique Hotel in Pretoria, Pretoria
Cost: R9,270
More info:
Address: 193 Albert Street, Waterkloof, Pretoria, 0181 (physical and postal)
GPS Coordinates: Latitude - 25°46' Longitude - 28°13'